Difference between revisions of "SMTP"

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<p>
You can configure SimplyMeet.me to send email notifications to your invitees from your own domain.
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SMTP integration allows you to send all the notifications from your own email address instead of default [mailto:no-reply@simplymeet.me no-reply@simplymeet.me] and look much more professional in your communications with the customers.<br>
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It can be set on the user level if you are the owner of the single account or on the organization level if you have a paid accounts with several employees.
 
</p>
 
</p>
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We provide the SMTP server so all you have to do is to let us send emails using your domain by adding two DNS records to your domain settings.
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==Configuring SMTP integration==
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<p>
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:1. Navigate to '''[https://secure.simplymeet.me/integrations Integrations]''' page in your account.<br>
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:Then find '''SMTP Email for user''' option if you wish to set it on the user level.
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:Or '''SMTP Email for Organization'''* if you wish to use it for the organization.
 
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<p>
<strong>Note:</strong> Email notifications using your domain will only be sent to your invitees. Email notifications sent to meeting hosts will be sent from our default email address (notifications at harmonizely.com).
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:2. Click on '''Enable''' to get to the integration setup page.
 
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<p>
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:3. Select SMTP server from the suggested ones to pre-fill the details, fill in the missing details or if it is not listed please add your SMTP server credentials to the corresponding fields.<br>
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[[File:Sm new smtp.png|1200px|center|link=https://help.simplymeet.me/images/2/22/Sm_new_smtp.png]]
 
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</p>
<h2 id="how-to-send-emails-using-your-own-domain">How to send emails using your own domain</h2>
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<p>
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:4. Save settings and you are ready.
1. Go to your [https://app.harmonizely.com/profile/edit Account Settings].<br>
 
2. In the <strong>Custom email sender </strong>section, type your custom email address
 
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</p>
 
<div class="intercom-container">
 
[[File:Custom email address.png|1200px|center]]
 
</div>
 
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<br>
 
3. Click <strong>Authorize </strong>button.<br>
 
4. Two DNS records will show up
 
</p>
 
<div class="intercom-container">
 
[[File:Get dns records.png|1200px|center]]
 
</div>
 
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5. Now, go to your domain's provider and in DNS settings set the following DNS records:
 
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<strong><em>DKIM record</em></strong>
 
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Name: <strong>(this will be the name of the first DNS record from step 4.)</strong>
 
</p>
 
<pre>
 
20200210093413pm._domainkey
 
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Type: <strong>TXT</strong>
 
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Value: <strong>(this will be the value of the first DNS record from step 4.)</strong>
 
</p>
 
<pre>
 
k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCI3U114ujVxqkFif...
 
</pre>
 
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TTL:
 
<strong>1h</strong><br>
 
<br>
 
<strong>Note</strong>: Make sure you use the exact values generated in step 4. The above records are only examples.<br>
 
<br>
 
<strong><em>Return-Path record</em></strong>
 
</p>
 
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Name:
 
<strong>(this will be the name of the second DNS record from step 4.)</strong>
 
</p>
 
<pre>
 
pm-bounces
 
</pre>
 
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Type: <strong>CNAME</strong>
 
</p>
 
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Value: <strong>(this will be the value of the second DNS record from step 4.)</strong>
 
</p>
 
<pre>
 
pm.mtasv.net.
 
</pre>
 
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TTL: <strong>1h</strong>
 
</p>
 
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6. Click the <strong>Verify DNS settings</strong> button.
 
</p>
 
<div class="intercom-container">
 
[[File:Verify dns settings.png|1200px|center]]
 
</div>
 
<p class="no-margin">
 
It might take up to 24h to activate your custom email address.
 
</p>
 
<h2 id="are-you-using-cloudflare">Are you using Cloudflare?</h2>
 
<p class="no-margin">
 
Proxy status for both of the DNS records must be set to
 
<strong>DNS only.</strong>
 
 
</p>
 
</p>
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<nowiki>*</nowiki>You can also have both levels enabled and decide whether to set organization level as a priority or not.<br>
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'''Please note!''' If this option is "On" all the emails will be processed through organisation SMTP account. If you disable it then each user integration will be used for emails.

Latest revision as of 12:30, 18 April 2023

SMTP integration allows you to send all the notifications from your own email address instead of default no-reply@simplymeet.me and look much more professional in your communications with the customers.
It can be set on the user level if you are the owner of the single account or on the organization level if you have a paid accounts with several employees.

Configuring SMTP integration

1. Navigate to Integrations page in your account.
Then find SMTP Email for user option if you wish to set it on the user level.
Or SMTP Email for Organization* if you wish to use it for the organization.

2. Click on Enable to get to the integration setup page.

3. Select SMTP server from the suggested ones to pre-fill the details, fill in the missing details or if it is not listed please add your SMTP server credentials to the corresponding fields.
Sm new smtp.png

4. Save settings and you are ready.


*You can also have both levels enabled and decide whether to set organization level as a priority or not.
Please note! If this option is "On" all the emails will be processed through organisation SMTP account. If you disable it then each user integration will be used for emails.