Difference between revisions of "My calendar is free but days are unavailable on my scheduling page"

From SimplyMeet.me
 
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<strong>Make sure you don't have all-day/multi-day events in your calendar with the status set to "show as busy".</strong>
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1. Make sure you don't have all-day/multi-day events in your calendar with the status set to "show as busy".
 
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Also make sure that correct calendars are checked for conflicts in '''[https://secure.simplymeet.me/calendars/edit Calendar integrations]'''.
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2. Also make sure that correct calendars are checked for conflicts in '''[https://secure.simplymeet.me/calendars/edit Calendar integrations]'''.
 
[[File:Simplymeet calendar connected.png|1200px|center|link=https://help.simplymeet.me/images/5/5f/Simplymeet_calendar_connected.png]]
 
[[File:Simplymeet calendar connected.png|1200px|center|link=https://help.simplymeet.me/images/5/5f/Simplymeet_calendar_connected.png]]
 
And per '''[https://secure.simplymeet.me/event_types/ meeting type(s)]''' in question
 
And per '''[https://secure.simplymeet.me/event_types/ meeting type(s)]''' in question
 
[[File:Check calendar for conflicts.png|1200px|center|link=https://help.simplymeet.me/images/f/f3/Check_calendar_for_conflicts.png]]
 
[[File:Check calendar for conflicts.png|1200px|center|link=https://help.simplymeet.me/images/f/f3/Check_calendar_for_conflicts.png]]
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3. Another reason maybe that you have enabled "Reverse calendar" option per meeting type either by mistake,<br>
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or you haven't added events to your external calendar that should represent available time for meetings.
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[[File:Enable reverse calender.png|1200px|center|link=https://help.simplymeet.me/images/3/3c/Enable_reverse_calender.png]]
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[[File:Reverse calendar example.png|1200px|center|link=https://help.simplymeet.me/images/0/02/Reverse_calendar_example.png]]
 
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Latest revision as of 12:21, 18 April 2023

1. Make sure you don't have all-day/multi-day events in your calendar with the status set to "show as busy".

By default, all-day events are created with the status "show as free" in all online calendars. These events will be ignored by SimplyMeet.me, and the days on which those events were created will become available on your scheduling page.

It could be that, for example, you have the reminder about an upcoming payment or an anniversary that you added to your calendar for the whole day or days with the status "show as busy" - these events will block your whole days on your scheduling page in SimplyMeet.me. 

If you want to book meetings while still keeping your all-day/multi-day events, make sure to mark those events as "show as free" in your online calendar.

For example, in Google Calendar, you can easily change this by editing the all-day/multi-day event and setting the status to "free".

Simplymeet free all day event.png

2. Also make sure that correct calendars are checked for conflicts in Calendar integrations.

Simplymeet calendar connected.png

And per meeting type(s) in question

Check calendar for conflicts.png

3. Another reason maybe that you have enabled "Reverse calendar" option per meeting type either by mistake,
or you haven't added events to your external calendar that should represent available time for meetings.

Enable reverse calender.png
Reverse calendar example.png