Difference between revisions of "Meetings are double-booked"

From SimplyMeet.me
 
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<h3>Make sure Group bookings option is disabled per this meeting type.</h3>
 
<h3>Make sure Group bookings option is disabled per this meeting type.</h3>
 
In '''Meeting types''' inside the specific meeting type, in the '''Limits''' block, please make sure you have indicated "1" in Group bookings settings to not allow more than one booking per timeslot per user.
 
In '''Meeting types''' inside the specific meeting type, in the '''Limits''' block, please make sure you have indicated "1" in Group bookings settings to not allow more than one booking per timeslot per user.
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[[File:1 in group bookings.png|1200px|center|link=https://help.simplymeet.me/images/f/f4/1_in_group_bookings.png]]
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Latest revision as of 17:53, 12 March 2023

There are few possible solutions. In the Calendar Integrations:

Make sure the default calendar is checked for conflicts.

The default calendar is where SimplyMeet.me will add all the booked meetings. To make sure the meetings are not booked at the same time, the default calendar has to be checked for conflicts (the checkboxes near the calendars must be checked). SimplyMeet.me will then make sure the booked meetings added to the default calendar are checked for conflicts when loading your availability on the booking page.

Simplymeet calendar connections correct.png

Make sure the calendars you have events in are checked for conflicts (the checkboxes are checked).

SimplyMeet.me will check the selected calendars for conflicts.

Simplymeet calendar check for conflicts.png

Make sure your existing events in your online calendar have status set to "busy".

Here is an example from the Google Calendar:

Simplymeet busy event status.png

Make sure Group bookings option is disabled per this meeting type.

In Meeting types inside the specific meeting type, in the Limits block, please make sure you have indicated "1" in Group bookings settings to not allow more than one booking per timeslot per user.

1 in group bookings.png