Difference between revisions of "Help Center"

From SimplyMeet.me
(34 intermediate revisions by the same user not shown)
Line 1: Line 1:
 +
<nomobile>
 +
 +
 
{|
 
{|
<h1>[[Knowledge Base]]</h1>
 
 
|- style="height:280px; vertical-align:top;"
 
|- style="height:280px; vertical-align:top;"
 
| style="width:33%;" |
 
| style="width:33%;" |
 
<div class="getting-started"style="font-size:x-large;">[[Getting Started]]</div>
 
<div class="getting-started"style="font-size:x-large;">[[Getting Started]]</div>
 
*<div class="article">[[Getting Started with SimplyMeet.me]]</div>
 
*<div class="article">[[Getting Started with SimplyMeet.me]]</div>
 +
*<div class="article">[[Moving from Harmonizely to SimplyMeet.me]]</div>
  
  
 
<div class="account-settings" style="font-size:x-large;">[[Account Settings]]</div>
 
<div class="account-settings" style="font-size:x-large;">[[Account Settings]]</div>
 
*<div class="article">[[Custom Domain]]</div>
 
*<div class="article">[[Custom Domain]]</div>
*<div class="article">[[Send emails using your own domain]]</div>
 
 
*<div class="article">[[Change or reset your password]]</div>
 
*<div class="article">[[Change or reset your password]]</div>
 +
*<div class="article">[[Admin application]]
 
*<div class="article">[[How to change welcome message on the scheduling page]]</div>
 
*<div class="article">[[How to change welcome message on the scheduling page]]</div>
 
*<div class="article">[[Company logo]]</div>
 
*<div class="article">[[Company logo]]</div>
 
*<div class="article">[[How to change your scheduling page link]]</div>
 
*<div class="article">[[How to change your scheduling page link]]</div>
 
*<div class="article">[[How to disable SimplyMeet.me branding]]</div>
 
*<div class="article">[[How to disable SimplyMeet.me branding]]</div>
 +
*<div class="article">[[How to set up 2 factor authentication]]</div>
 +
*<div class="article">[[The use of speciality tags]]</div>
  
  
Line 20: Line 25:
 
*<div class="article">[[How to Embed Your Scheduling Page onto Wordpress and others]]</div>
 
*<div class="article">[[How to Embed Your Scheduling Page onto Wordpress and others]]</div>
 
*<div class="article">[[How to Embed Specific Meeting Type onto Wordpress and others]]</div>
 
*<div class="article">[[How to Embed Specific Meeting Type onto Wordpress and others]]</div>
 +
*<div class="article">[[Widgets customizations]]</div>
  
  
Line 27: Line 33:
 
*<div class="article">[[How do I set up my business hours]]</div>
 
*<div class="article">[[How do I set up my business hours]]</div>
 
*<div class="article">[[Does SimplyMeet.me have an API]]</div>
 
*<div class="article">[[Does SimplyMeet.me have an API]]</div>
*<div class="article">[[Is it possible to get the scheduling page in another language than English]]</div>
 
 
*<div class="article">[[How to show availability when all teammates are available]]</div>
 
*<div class="article">[[How to show availability when all teammates are available]]</div>
*<div class="article">[[How to Invite More Participants to Already Scheduled Meetings]]</div>
+
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
 
*<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div>
 
*<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div>
 
*<div class="article">[[My calendar is free but days are unavailable on my scheduling page]]</div>
 
*<div class="article">[[My calendar is free but days are unavailable on my scheduling page]]</div>
Line 38: Line 43:
 
*<div class="article">[[Do I have to connect my online calendar in order to start accepting meetings]]</div>
 
*<div class="article">[[Do I have to connect my online calendar in order to start accepting meetings]]</div>
 
*<div class="article">[[How to enable disabled meeting types]]</div>
 
*<div class="article">[[How to enable disabled meeting types]]</div>
 +
*<div class="article">[[How to set up 2 factor authentication]]</div>
  
  
Line 44: Line 50:
 
*<div class="article">[[How do I set up my business hours]]</div>
 
*<div class="article">[[How do I set up my business hours]]</div>
 
*<div class="article">[[How to Embed Specific Meeting Type onto Wordpress and others]]</div>
 
*<div class="article">[[How to Embed Specific Meeting Type onto Wordpress and others]]</div>
*<div class="article">[[SMS Reminders]]</div>
 
 
*<div class="article">[[Meeting notifications]]</div>
 
*<div class="article">[[Meeting notifications]]</div>
 
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
Line 75: Line 80:
 
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 
*<div class="article">[[Can I add custom links to my scheduling page]]</div>
 
*<div class="article">[[Can I add custom links to my scheduling page]]</div>
 +
*<div class="article">[[The use of speciality tags]]</div>
 +
 +
 +
<div class="api" style="font-size:x-large;">[[API]]</div>
 +
*<div class="article">[[API_Reference|Introduction]]</div>
 +
*<div class="article">[[Authentication]]</div>
 +
*<div class="article">[[Pagination]]</div>
 +
*<div class="article">[[Errors]]</div>
 +
*<div class="article">[[Meeting_Types(API)|Meeting Types]]</div>
 +
*<div class="article">[[Single-Use_Links|Single-Use Links]]</div>
 +
*<div class="article">[[Webhooks]]</div>
 +
*<div class="article">[[Webhook]]</div>
 +
 +
 +
| style="width:33%;" |
 +
<div class="faq-and-troubleshooting" style="font-size:x-large;">[[FAQs and Troubleshooting]]</div>
 +
*<div class="article">[[Do you have a public roadmap]]</div>
 +
*<div class="article">[[Pre-populate invitee information on the scheduling page]]</div>
 +
*<div class="article">[[Can I connect multiple calendars at once]]</div>
 +
*<div class="article">[[Is it possible to display a monthly view rather than weekly on the booking page]]</div>
 +
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 +
*<div class="article">[[Does SimplyMeet.me have an API]]</div>
 +
*<div class="article">[[Events created in Thunderbird Lightning Calendar don't show as busy on my scheduling page]]</div>
 +
*<div class="article">[[Can I add custom links to my scheduling page]]</div>
 +
*<div class="article">[[Meetings are double-booked]]</div>
 +
*<div class="article">[[How to show availability when all teammates are available]]</div>
 +
*<div class="article">[[What is SimplyMeet.me Confirmation Page]]</div>
 +
*<div class="article">[[My calendar is free but days are unavailable on my scheduling page]]</div>
 +
*<div class="article">[[Connecting Baikal calendar works but the availability is not loading]]</div>
 +
*<div class="article">[[How to cancel or reschedule booked meetings]]</div>
 +
*<div class="article">[[Will the time blocked by a client in one meeting type be blocked in other meeting types]]</div>
 +
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
 +
*<div class="article">[[How to enable disabled meeting types]]</div>
 +
*<div class="article">[[I'm using Outlook desktop client connected to my CalDAV calendar and I can't see SimplyMeet.me meetings]]</div>
 +
*<div class="article">[[Shared calendars in my Google account are not detected in SimplyMeet.me]]</div>
 +
*<div class="article">[[I'm using Outlook desktop client and I can't see SimplyMeet.me meetings]]</div>
 +
 +
 +
| style="width:33%;" |
 +
<div class="integrations" style="font-size:x-large;">[[Integrations]]</div>
 +
*<div class="article">[[SBPay]]</div>
 +
*<div class="article">[[Google Meet / Hangout]]</div>
 +
*<div class="article">[[Zapier Integration]]</div>
 +
*<div class="article">[[Microsoft Teams]]</div>
 +
*<div class="article">[[Zoom Integration]]</div>
 +
*<div class="article">[[Whereby]]</div>
 +
*<div class="article">[[SMS Gateway]]</div>
 +
*<div class="article">[[SMTP]]</div>
 +
*<div class="article">[[Kopano Meet]]</div>
 +
*<div class="article">[[Securing Zoom meetings with passwords]]</div>
 +
*<div class="article">[[Facebook Pixel]]</div>
 +
*<div class="article">[[Okta integration]]</div>
 +
 +
 +
<div class="team-management" style="font-size:x-large;">[[Teams]]</div>
 +
*<div class="article">[[Create and manage a team]]</div>
 +
*<div class="article">[[User roles]]</div>
 +
*<div class="article">[[Teams support]]</div>
 +
*<div class="article">[[How to clone a teammate's settings]]</div>
 +
*<div class="article">[[Schedule meetings round robin style among your team]]</div>
  
  
Line 80: Line 145:
 
*<div class="article">[[SimplyMeet.me Security]]</div>
 
*<div class="article">[[SimplyMeet.me Security]]</div>
 
*<div class="article">[https://simplybook.me/en/legal/dpa Data Processing Agreement]</div>
 
*<div class="article">[https://simplybook.me/en/legal/dpa Data Processing Agreement]</div>
 +
 +
|}
 +
</nomobile>
 +
 +
<mobileonly>
 +
{|
 +
<div class="getting-started"style="font-size:x-large;">[[Getting Started]]</div>
 +
*<div class="article">[[Getting Started with SimplyMeet.me]]</div>
 +
*<div class="article">[[Moving from Harmonizely to SimplyMeet.me]]</div>
 +
 +
 +
<div class="account-settings" style="font-size:x-large;">[[Account Settings]]</div>
 +
*<div class="article">[[Custom Domain]]</div>
 +
*<div class="article">[[Change or reset your password]]</div>
 +
*<div class="article">[[Admin application]]
 +
*<div class="article">[[How to change welcome message on the scheduling page]]</div>
 +
*<div class="article">[[Company logo]]</div>
 +
*<div class="article">[[How to change your scheduling page link]]</div>
 +
*<div class="article">[[How to disable SimplyMeet.me branding]]</div>
 +
*<div class="article">[[How to set up 2 factor authentication]]</div>
 +
*<div class="article">[[The use of speciality tags]]</div>
 +
 +
 +
<div class="embedding" style="font-size:x-large;">[[Embedding]]</div>
 +
*<div class="article">[[How to Embed Your Scheduling Page onto Wordpress and others]]</div>
 +
*<div class="article">[[How to Embed Specific Meeting Type onto Wordpress and others]]</div>
 +
*<div class="article">[[Widgets customizations]]</div>
 +
 +
 +
<div class="general-questions" style="font-size:x-large;">[[General Questions]]</div>
 +
*<div class="article">[[Can I connect multiple calendars at once]]</div>
 +
*<div class="article">[[How do I set up my business hours]]</div>
 +
*<div class="article">[[Does SimplyMeet.me have an API]]</div>
 +
*<div class="article">[[How to show availability when all teammates are available]]</div>
 +
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
 +
*<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div>
 +
*<div class="article">[[My calendar is free but days are unavailable on my scheduling page]]</div>
 +
*<div class="article">[[How to cancel or reschedule booked meetings]]</div>
 +
*<div class="article">[[How many people can attend a meeting]]</div>
 +
*<div class="article">[[Is it possible to get the admin panel in another language than English]]</div>
 +
*<div class="article">[[Is it possible to take payment for the scheduled meetings]]</div>
 +
*<div class="article">[[Do I have to connect my online calendar in order to start accepting meetings]]</div>
 +
*<div class="article">[[How to enable disabled meeting types]]</div>
 +
*<div class="article">[[How to set up 2 factor authentication]]</div>
 +
 +
 +
<div class="meeting-types" style="font-size:x-large;">[[Meeting Types]]</div>
 +
*<div class="article">[[How do I set up my business hours]]</div>
 +
*<div class="article">[[How to Embed Specific Meeting Type onto Wordpress and others]]</div>
 +
*<div class="article">[[Meeting notifications]]</div>
 +
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 +
*<div class="article">[[Pass meeting details to your redirected page]]</div>
 +
*<div class="article">[[Can I add custom links to my scheduling page]]</div>
 +
*<div class="article">[[What are Meeting Types]]</div>
 +
*<div class="article">[[Limit how soon or how far away invitee can schedule a meeting]]</div>
 +
*<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div>
 +
*<div class="article">[[Email reminders]]</div>
 +
*<div class="article">[[Buffer times]]</div>
 +
*<div class="article">[[How to enable disabled meeting types]]</div>
 +
 +
 +
<div class="calendar-integrations" style="font-size:x-large;">[[Calendar Integrations]]</div>
 +
*<div class="article">[[How to connect your NextCloud Calendar]]</div>
 +
*<div class="article">[[How to connect your FastMail Calendar]]</div>
 +
*<div class="article">[[How to connect Kopano Calendar]]</div>
 +
*<div class="article">[[How to connect your Zoho Calendar]]</div>
 +
*<div class="article">[[How to connect Zimbra Calendar]]</div>
 +
*<div class="article">[[Connecting Baikal calendar works but the availability is not loading]]</div>
 +
*<div class="article">[[How to connect multiple calendars at once (Google, Office365, FastMail)]]</div>
 +
 +
 +
<div class="booking-page" style="font-size:x-large;">[[Booking page]]</div>
 +
*<div class="article">[[Customize your scheduling page]]</div>
 +
*<div class="article">[[Pre-populate invitee information on the scheduling page]]</div>
 +
*<div class="article">[[Is it possible to display a monthly view rather than weekly on the booking page]]</div>
 +
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 +
*<div class="article">[[Can I add custom links to my scheduling page]]</div>
 +
*<div class="article">[[The use of speciality tags]]</div>
  
  
| style="width:33%;" |
 
 
<div class="faq-and-troubleshooting" style="font-size:x-large;">[[FAQs and Troubleshooting]]</div>
 
<div class="faq-and-troubleshooting" style="font-size:x-large;">[[FAQs and Troubleshooting]]</div>
 
*<div class="article">[[Do you have a public roadmap]]</div>
 
*<div class="article">[[Do you have a public roadmap]]</div>
Line 99: Line 241:
 
*<div class="article">[[How to cancel or reschedule booked meetings]]</div>
 
*<div class="article">[[How to cancel or reschedule booked meetings]]</div>
 
*<div class="article">[[Will the time blocked by a client in one meeting type be blocked in other meeting types]]</div>
 
*<div class="article">[[Will the time blocked by a client in one meeting type be blocked in other meeting types]]</div>
*<div class="article">[[Is it possible to offer meetings longer than 60 minutes]]</div>
+
*<div class="article">[[Meeting Duration]]</div>
*<div class="article">[[Do you have an affiliate or partners program]]</div>
+
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
*<div class="article">[[I need to automatically invite the person by email to my calendar event. Is it possible to do]]</div>
 
 
*<div class="article">[[How to enable disabled meeting types]]</div>
 
*<div class="article">[[How to enable disabled meeting types]]</div>
 
*<div class="article">[[I'm using Outlook desktop client connected to my CalDAV calendar and I can't see SimplyMeet.me meetings]]</div>
 
*<div class="article">[[I'm using Outlook desktop client connected to my CalDAV calendar and I can't see SimplyMeet.me meetings]]</div>
Line 108: Line 249:
  
  
| style="width:33%;" |
 
 
<div class="integrations" style="font-size:x-large;">[[Integrations]]</div>
 
<div class="integrations" style="font-size:x-large;">[[Integrations]]</div>
 +
*<div class="article">[[SBPay]]</div>
 
*<div class="article">[[Google Meet / Hangout]]</div>
 
*<div class="article">[[Google Meet / Hangout]]</div>
 
*<div class="article">[[Zapier Integration]]</div>
 
*<div class="article">[[Zapier Integration]]</div>
Line 115: Line 256:
 
*<div class="article">[[Zoom Integration]]</div>
 
*<div class="article">[[Zoom Integration]]</div>
 
*<div class="article">[[Whereby]]</div>
 
*<div class="article">[[Whereby]]</div>
*<div class="article">[[Stripe]]</div>
+
*<div class="article">[[SMS Gateway]]</div>
 +
*<div class="article">[[SMTP]]</div>
 
*<div class="article">[[Kopano Meet]]</div>
 
*<div class="article">[[Kopano Meet]]</div>
*<div class="article">[[Pabbly Connect]]</div>
 
*<div class="article">[[SimplyMeet.me Booking Product plugin for WordPress and WooCommerce]]</div>
 
*<div class="article">[[Vectera]]</div>
 
 
*<div class="article">[[Securing Zoom meetings with passwords]]</div>
 
*<div class="article">[[Securing Zoom meetings with passwords]]</div>
 
*<div class="article">[[Facebook Pixel]]</div>
 
*<div class="article">[[Facebook Pixel]]</div>
 +
*<div class="article">[[Okta integration]]</div>
  
  
|}
+
<div class="privacy-and-terms" style="font-size:x-large;">[[Privacy & Terms]]</div>
 +
*<div class="article">[[SimplyMeet.me Security]]</div>
 +
*<div class="article">[https://simplybook.me/en/legal/dpa Data Processing Agreement]</div>
 +
 
  
{|
+
<div class="team-management" style="font-size:x-large;">[[Teams]]</div>
<h1>[[Teams]]</h1>
 
|- style="height:280px; vertical-align:top;"
 
| style="width:33%;" |
 
<div class="team-management" style="font-size:x-large;">[[Team management]]</div>
 
 
*<div class="article">[[Create and manage a team]]</div>
 
*<div class="article">[[Create and manage a team]]</div>
 
*<div class="article">[[User roles]]</div>
 
*<div class="article">[[User roles]]</div>
 
*<div class="article">[[Teams support]]</div>
 
*<div class="article">[[Teams support]]</div>
 
*<div class="article">[[How to clone a teammate's settings]]</div>
 
*<div class="article">[[How to clone a teammate's settings]]</div>
|style="width:33%;" |
 
<div class="team-meeting-types" style="font-size:x-large;">[[Team Meeting Types]]</div>
 
 
*<div class="article">[[Schedule meetings round robin style among your team]]</div>
 
*<div class="article">[[Schedule meetings round robin style among your team]]</div>
|}
 
  
{|
+
 
<h1>[[API]]</h1>
+
<div class="api" style="font-size:x-large;">[[API]]</div>
|- style="height:280px; vertical-align:top;"
 
| style="width:50%;" |
 
<div class="team-management" style="font-size:x-large;">[[API Reference]]</div>
 
 
*<div class="article">[[API_Reference|Introduction]]</div>
 
*<div class="article">[[API_Reference|Introduction]]</div>
 
*<div class="article">[[Authentication]]</div>
 
*<div class="article">[[Authentication]]</div>
 
*<div class="article">[[Pagination]]</div>
 
*<div class="article">[[Pagination]]</div>
 
*<div class="article">[[Errors]]</div>
 
*<div class="article">[[Errors]]</div>
| style="width:33%;" |
 
<div class="team-management" style="font-size:x-large;">[[Endpoints]]</div>
 
 
*<div class="article">[[Meeting_Types(API)|Meeting Types]]</div>
 
*<div class="article">[[Meeting_Types(API)|Meeting Types]]</div>
 
*<div class="article">[[Single-Use_Links|Single-Use Links]]</div>
 
*<div class="article">[[Single-Use_Links|Single-Use Links]]</div>
 
*<div class="article">[[Webhooks]]</div>
 
*<div class="article">[[Webhooks]]</div>
| style="width:33%;" |
 
<div class="team-management" style="font-size:x-large;">[[Resources]]</div>
 
 
*<div class="article">[[Webhook]]</div>
 
*<div class="article">[[Webhook]]</div>
 
|}
 
|}
 +
</mobileonly>

Revision as of 12:44, 27 March 2023