Subscription Plans

This guide breaks down our available plans, how billing works, and how to seamlessly update, or cancel your subscription directly from your admin page.

Overview of SimplyMeet.me Plans

We offer a range of plans tailored to different scheduling frequencies and team sizes. You can choose to be billed Monthly or Annually (which can save you up to 15%) after you click Buy Now next to a preferred plan.

1. Free Plan

Ideal for individuals, freelancers, and consultants getting started with automated scheduling.
Users: 1
Meeting Types: Up to 3
Meetings Included: Up to 50 bookings per month
Calendar Sync: Connect 1 external calendar + 1 internal calendar
Free plan offers functionalities such as One-on-One meeting type, automatic meeting confirmations, admin app to manage your meetings on your phone and others.
Please find the list of included features here: https://simplymeet.me/en/pricing

2. Standard Plan
Perfect for individuals and small teams requiring more flexibility and additional functionality.
Users: Up to 5
Meeting Types: Unlimited
Meetings Included: Up to 100 bookings per user/month
Calendar Sync: Connect up to 4 external calendars per user + 1 internal calendar/user
Standard plan includes a wider functionality range and is better for businesses that would like to offer group sessions as well as one-on-ones, edit the templates for automatic booking confirmations and reminders, use the booking widget on your own website, manage your own team with Organization functionality, and much more.
Please find the list of included features here: https://simplymeet.me/en/pricing

3. Professional Plan (Most Popular)
Designed for growing businesses and teams that require advanced customization and coordination tools.
Users: Up to 30
Meeting Types: Unlimited
Meetings Included: Up to 500 bookings per user/month
Calendar Sync: Connect up to 7 external calendars per user
Professional plan offers a number of Advanced Features such as Complete custom branding (remove SimplyMeet.me logos), custom domain, SMTP - integration of your own email server, poll meetings, and routing forms.
Please find the list of included features here: https://simplymeet.me/en/pricing

4. Enterprise Plan
For larger enterprises (30+ users) requiring custom contract handling, dedicated training, and premium support.
Users & Meeting types: Unlimited
Premium Perks: Dedicated Account Manager, individualized onboarding, phone support, and custom compliance contracts.

Managing Your Plan

All billing settings are located in your admin page.

How to Change Your Plan
If your booking volume increases or you need some extra functionalities, you can upgrade at any time.
1. Go to Billing
2. View the available plan options.
3. Click Upgrade, Downgrade, or Buy Now on your desired tier.
4. On the next page, you can choose your billing cycle (Monthly or Annual).
5. Review your company billing details, select your preferred payment method (credit card or wire transfer), and confirm.

Please note that the minimum amount for a wire transfer is $50/50Eur/40GBP

⚠️ Important Note on Downgrades: Downgrade from a paid subscription back to the Free plan is not supported.
If you wish to switch back from a paid plan to the Free plan, it would not be possible in the same account. In this case, you can create a new account, and select Free plan after trial.

Managing Additional Users (Seats)

Your subscription always includes 1 main user (account owner) by default. Any extra teammates are counted as Additional Users.
Example:
If Billing shows 3 Users, this means: 1 main user and 2 additional users.

How to Add More Users (Seats)
If you need to invite more teammates:
1. Go to Billing
2. Click Edit Your Current Plan
3. Under Additional users, enter the number of extra teammates you need
Example:
If you already have a total of 3 users (1 main user + 2 additional users) and require 2 more additional users, in Additional users select 4.
4. Choose Monthly or Yearly billing.
5. Confirm payment.
The new user slots will become available once the payment goes through.

Billing Notes

• Additional users are charged per seat
  
• Mid-cycle upgrades are prorated automatically
  
• Your next renewal amount updates automatically
  

How to Reduce User (Seats)
Before reducing seats:
1. Go to Organization section.
2. Delete users you no longer need.

Then: 3. Open Billing.
4. Click Edit Your Current Plan.
5. Adjust the number under Additional users.
6. Save changes.

Important
The updated user limit applies immediately.
Reduced pricing takes effect from the next billing cycle.

Additional Items: Setup Assistance

Integrating a new scheduling system into your existing business workflow can sometimes be time-consuming.
To help you get up and running smoothly, SimplyMeet.me offers Setup Assistance as a one-time paid add-on service.

What is included in Setup Assistance?

• A 1-on-1 dedicated session & training with our account manager.
  
• Direct help setting up your personal meeting types and availability, as well as structuring complex team booking configurations (e.g., round-robin or collective meetings).
  
• Setting up Polls and Routing forms according to your requirements.
  
• Guidance on design settings for your booking page, and tailoring email/SMS notification workflow.
  
  

How to purchase:
You can add this service when first purchasing a subscription, or select it later under Additional items within the Billing section. This is a one-time fee and it does not renew.
After or before the purchase, please schedule a setup evaluation call with our account manager here: https://app.simplymeet.me/o/enterprise/setup or if you’re unsure how to proceed you can contact us directly in our Live Chat or at support@simplymeet.me.

Invoices and Billing Management

All payment history is securely archived within your admin page so you can view and download your subscription invoices at any time.

How to View and Download Invoices:
1. Go to Billing.
2. Scroll down to Customer Payments.
3. You will see a chronological list of all payments, including the date, amount, and payment status.
4. Click the invoice number to download the invoice as a PDF file for your accounting records.

Updating Invoice Details:
If you need to update your company name, physical address, or add a specific Tax/VAT identification number:
1. Go to Billing.
2. Scroll down to Billing information.
3. Click Edit billing details.
4. Update your billing details before your next renewal date. The system will automatically generate all future PDF invoices with your newly updated corporate details.

Cancellation

SimplyMeet.me requires no cancellation notice, meaning you are free to cancel your recurring subscription at any time.

How to Cancel a Paid Subscription

To stop future automatic charges while keeping your account open, you can cancel your recurring payment profile:
1. Go to Billing.
2. Look at the top block displaying your active subscription details and click the three dots action menu.
3. Select Cancel recurring.

What happens next?

• Access: You will retain access to your plan features until the end of your current paid billing cycle.
  
• After Expiration: Once you cancel the recurring and the cycle officially ends, your account will expire. Please note that expired accounts have limited functionality, but your client-facing booking page remains active for core scheduling.
  

Need Help?

Do you have questions about billing, or need help configuring a custom Enterprise plan?
Click the Live Chat bubble in your admin dashboard to speak to our support agent, or contact us at support@simplymeet.me.