Help Center: Difference between revisions
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2) there was service provider (now deleted) with opening hours that don’t fit new timeframe. | 2) there was service provider (now deleted) with opening hours that don’t fit new timeframe. | ||
===Plugin doesn’t work / Plugin problems=== | ===Plugin doesn’t work / Plugin problems=== | ||
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3) no settings were inserted. | 3) no settings were inserted. | ||
===Simplybook doesn’t sync with Google calendar=== | ===Simplybook doesn’t sync with Google calendar=== | ||
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4) Google calendar events should be marked as “busy” for correct synchronization. | 4) Google calendar events should be marked as “busy” for correct synchronization. | ||
===Clients/Providers didn’t get Email/SMS notification=== | ===Clients/Providers didn’t get Email/SMS notification=== | ||
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3) Incorrect email of the client or service provider; | 3) Incorrect email of the client or service provider; | ||
===Divide 2S1SP bookings between SP / Transfer made bookings to another Service Provider=== | ===Divide 2S1SP bookings between SP / Transfer made bookings to another Service Provider=== | ||
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2) Manually transfer | 2) Manually transfer | ||
===Can’t book a certain time/date=== | ===Can’t book a certain time/date=== | ||
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7) Change timeline | 7) Change timeline | ||
===How to create different schedules for services=== | ===How to create different schedules for services=== | ||
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For example, you have two services "Children" and "Adults" and you create two service providers "Children tutor" and "Adults' tutor" (even if there is only one performer for both services in reality). Then you relate each service to corresponding service provider (Children-Children tutor, Adults-Adults' Tutor) and set up working days for Children tutor to Monday and Wednesday and for Adults' tutor to Tuesday and Thursday. | For example, you have two services "Children" and "Adults" and you create two service providers "Children tutor" and "Adults' tutor" (even if there is only one performer for both services in reality). Then you relate each service to corresponding service provider (Children-Children tutor, Adults-Adults' Tutor) and set up working days for Children tutor to Monday and Wednesday and for Adults' tutor to Tuesday and Thursday. | ||
===How to add buffer time to services=== | ===How to add buffer time to services=== | ||
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You can also keep the Feedback email sending, but in Settings // Email and SMS settings, go to Feedback email and use it as a simple thank you email and remove any feedback request from it. | You can also keep the Feedback email sending, but in Settings // Email and SMS settings, go to Feedback email and use it as a simple thank you email and remove any feedback request from it. | ||
===How to remove Phone field from booking form=== | ===How to remove Phone field from booking form=== | ||
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3. Our logo and link removed from email templates - Gold or Platinum | 3. Our logo and link removed from email templates - Gold or Platinum | ||
===How to count sms credit=== | ===How to count sms credit=== | ||
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https://www.nexmo.com/pricing/ | https://www.nexmo.com/pricing/ | ||
==Using Zapier.com== | ==Using Zapier.com== | ||