Difference between revisions of "Help Center"

From SimplyMeet.me
 
(23 intermediate revisions by the same user not shown)
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{|
 
{|
 
|- style="height:300px; vertical-align:top;"
 
|- style="height:300px; vertical-align:top;"
| style="width:30%;" |
+
| style="width:33%;" |
 
<div class="getting-started" style="font-size:x-large;">[[Getting Started]]</div>
 
<div class="getting-started" style="font-size:x-large;">[[Getting Started]]</div>
 
*<div class="article">[[Getting Started with SimplyMeet.me]]</div>
 
*<div class="article">[[Getting Started with SimplyMeet.me]]</div>
 
*<div class="article">[[Moving from Harmonizely to SimplyMeet.me]]</div>
 
*<div class="article">[[Moving from Harmonizely to SimplyMeet.me]]</div>
 +
*<div class="article">[[How to start free trial]]</div>
 +
*<div class="article">[[Plugins & Integrations]]</div>
  
  
Line 16: Line 18:
 
*<div class="article">[[How to set up 2 factor authentication]]</div>
 
*<div class="article">[[How to set up 2 factor authentication]]</div>
 
*<div class="article">[[The use of speciality tags]]</div>
 
*<div class="article">[[The use of speciality tags]]</div>
*<div class="article">[[Group bookings]]</div>
+
*<div class="article">[[Group Meetings]]</div>
 
*<div class="article">[[Reverse calendar synchronization]]</div>
 
*<div class="article">[[Reverse calendar synchronization]]</div>
 
*<div class="article">[[Custom translations]]</div>
 
*<div class="article">[[Custom translations]]</div>
*<div class="article">[[Share meeting types]]</div>
+
*<div class="article">[[Share selected slots]]</div>
 
*<div class="article">[[Cancellation policy]]</div>
 
*<div class="article">[[Cancellation policy]]</div>
 
*<div class="article">[[Is it possible to get the admin panel in another language than English]]</div>
 
*<div class="article">[[Is it possible to get the admin panel in another language than English]]</div>
 +
*<div class="article">[[Directory listing]]</div>
 +
*<div class="article">[[How to delete account]]</div>
 +
 +
 +
<div class="embedding" style="font-size:x-large;">[[Embedding]]</div>
 +
*<div class="article">[[How to Embed Your Scheduling Page onto Wordpress and others]]</div>
 +
*<div class="article">[[How to Embed Specific Meeting Type onto Wordpress and others]]</div>
 +
*<div class="article">[[Widgets customizations]]</div>
 +
 +
 +
 +
 +
<div class="calendar-integrations" style="font-size:x-large;">[[Calendar Integrations]]</div>
 +
*<div class="article">[[Getting_Started_with_SimplyMeet.me#Step_1._Connect_your_online_Calendar|Connecting calendar to the account]]</div>
 +
*<div class="article">[[Do I have to connect my online calendar in order to start accepting meetings]]</div>
 +
*<div class="article">[[How to connect your NextCloud Calendar]]</div>
 +
*<div class="article">[[How to connect your FastMail Calendar]]</div>
 +
*<div class="article">[[How to connect your Zoho Calendar]]</div>
 +
*<div class="article">[[How to connect Zimbra Calendar]]</div>
 +
*<div class="article">[[Connecting Baikal calendar works but the availability is not loading]]</div>
 +
*<div class="article">[[How to connect multiple calendars at once (Google, Office365, FastMail)]]</div>
 +
 +
 +
<div class="api" style="font-size:x-large;">[[API]]</div>
 +
*<div class="article">[[Authentication]]</div>
 +
*<div class="article">[[Meeting_Types(API)|Meeting Types]]</div>
 +
*<div class="article">[[Single-Use_Links|Single-Use Links]]</div>
 +
*<div class="article">[[Webhook|A representation of the webhook object]]</div>
 +
*<div class="article">[[Webhooks]]</div>
 +
  
 
| style="width:30%;" |
 
| style="width:30%;" |
Line 27: Line 59:
 
*<div class="article">[[What are Meeting Types]]</div>
 
*<div class="article">[[What are Meeting Types]]</div>
 
*<div class="article">[[How do I set up my business hours]]</div>
 
*<div class="article">[[How do I set up my business hours]]</div>
 +
*<div class="article">[[Global schedule]]</div>
 
*<div class="article">[[Meeting Duration]]</div>
 
*<div class="article">[[Meeting Duration]]</div>
 +
*<div class="article">[[Meeting locations]]</div>
 
*<div class="article">[[Meeting notifications]]</div>
 
*<div class="article">[[Meeting notifications]]</div>
 +
*<div class="article">[[Tags for personal meeting types]]</div>
 
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 
*<div class="article">[[Pass meeting details to your redirected page]]</div>
 
*<div class="article">[[Pass meeting details to your redirected page]]</div>
 
*<div class="article">[[Limit how soon or how far away invitee can schedule a meeting]]</div>
 
*<div class="article">[[Limit how soon or how far away invitee can schedule a meeting]]</div>
 
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
 
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
 +
*<div class="article">[[How to manage meetings from Internal calendar]]</div>
 
*<div class="article">[[How many people can attend a meeting]]</div>
 
*<div class="article">[[How many people can attend a meeting]]</div>
 
*<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div>
 
*<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div>
Line 38: Line 74:
 
*<div class="article">[[Buffer times]]</div>
 
*<div class="article">[[Buffer times]]</div>
 
*<div class="article">[[How to enable disabled meeting types]]</div>
 
*<div class="article">[[How to enable disabled meeting types]]</div>
 +
*<div class="article">[[Collective meetings]]</div>
 +
*<div class="article">[[Poll meetings]]</div>
 +
 +
 +
 +
 +
<div class="faq-and-troubleshooting" style="font-size:x-large;">[[FAQs and Troubleshooting]]</div>
 +
*<div class="article">[[Do you have a public roadmap]]</div>
 +
*<div class="article">[[Can I connect multiple calendars at once]]</div>
 +
*<div class="article">[[Is it possible to display a monthly view rather than weekly on the booking page]]</div>
 +
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 +
*<div class="article">[[Does SimplyMeet.me have an API]]</div>
 +
*<div class="article">[[Events created in Thunderbird Lightning Calendar don't show as busy on my scheduling page]]</div>
 +
*<div class="article">[[My calendar is free but days are unavailable on my scheduling page]]</div>
 +
*<div class="article">[[Meetings are double-booked]]</div>
 +
*<div class="article">[[How to show availability when all teammates are available]]</div>
 +
*<div class="article">[[What is SimplyMeet.me Confirmation Page]]</div>
 +
*<div class="article">[[My calendar is free but days are unavailable on my scheduling page]]</div>
 +
*<div class="article">[[Connecting Baikal calendar works but the availability is not loading]]</div>
 +
*<div class="article">[[Will the time blocked by a client in one meeting type be blocked in other meeting types]]</div>
 +
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
 +
*<div class="article">[[How to manage meetings from Internal calendar]]</div>
 +
*<div class="article">[[I'm using Outlook desktop client connected to my CalDAV calendar and I can't see SimplyMeet.me meetings]]</div>
 +
*<div class="article">[[Shared calendars in my Google account are not detected in SimplyMeet.me]]</div>
 +
*<div class="article">[[Is it possible to take payment for the scheduled meetings]]</div>
 +
 +
 
| style="width:30%;" |
 
| style="width:30%;" |
<div class="booking-page" style="font-size:x-large;">[[Booking page|Scheduling page]]</div>
+
<div class="booking-page" style="font-size:x-large; padding-top:0px;">[[Booking page|Scheduling page]]</div>
 
*<div class="article">[[Customize your scheduling page]]</div>
 
*<div class="article">[[Customize your scheduling page]]</div>
 
*<div class="article">[[Pre-populate invitee information on the scheduling page]]</div>
 
*<div class="article">[[Pre-populate invitee information on the scheduling page]]</div>
Line 48: Line 111:
 
*<div class="article">[[Custom Domain]]</div>
 
*<div class="article">[[Custom Domain]]</div>
 
*<div class="article">[[Company logo]]</div>
 
*<div class="article">[[Company logo]]</div>
 +
  
  
Line 62: Line 126:
 
*<div class="article">[[SMTP]]</div>
 
*<div class="article">[[SMTP]]</div>
 
*<div class="article">[[Facebook Pixel]]</div>
 
*<div class="article">[[Facebook Pixel]]</div>
 +
*<div class="article">[[Google Analytics]]</div>
 
*<div class="article">[[Okta integration| OKTA (SSO authentication)]]</div>
 
*<div class="article">[[Okta integration| OKTA (SSO authentication)]]</div>
 
 
|- style="height:300px; vertical-align:top;"
 
| style="width:30%;" |
 
<div class="embedding" style="font-size:x-large;">[[Embedding]]</div>
 
*<div class="article">[[How to Embed Your Scheduling Page onto Wordpress and others]]</div>
 
*<div class="article">[[How to Embed Specific Meeting Type onto Wordpress and others]]</div>
 
*<div class="article">[[Widgets customizations]]</div>
 
 
  
  
  
<div class="calendar-integrations" style="font-size:x-large;">[[Calendar Integrations]]</div>
 
*<div class="article">[[Getting_Started_with_SimplyMeet.me#Step_1._Connect_your_online_Calendar|Connecting calendar to the account]]</div>
 
*<div class="article">[[How to connect your NextCloud Calendar]]</div>
 
*<div class="article">[[How to connect your FastMail Calendar]]</div>
 
*<div class="article">[[How to connect your Zoho Calendar]]</div>
 
*<div class="article">[[How to connect Zimbra Calendar]]</div>
 
*<div class="article">[[Connecting Baikal calendar works but the availability is not loading]]</div>
 
*<div class="article">[[How to connect multiple calendars at once (Google, Office365, FastMail)]]</div>
 
 
 
| style="width:30%;" |
 
 
<div class="faq-and-troubleshooting" style="font-size:x-large;">[[FAQs and Troubleshooting]]</div>
 
*<div class="article">[[Do I have to connect my online calendar in order to start accepting meetings]]</div>
 
*<div class="article">[[Do you have a public roadmap]]</div>
 
*<div class="article">[[Can I connect multiple calendars at once]]</div>
 
*<div class="article">[[Is it possible to display a monthly view rather than weekly on the booking page]]</div>
 
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 
*<div class="article">[[Does SimplyMeet.me have an API]]</div>
 
*<div class="article">[[Events created in Thunderbird Lightning Calendar don't show as busy on my scheduling page]]</div>
 
*<div class="article">[[My calendar is free but days are unavailable on my scheduling page]]</div>
 
*<div class="article">[[Meetings are double-booked]]</div>
 
*<div class="article">[[How to show availability when all teammates are available]]</div>
 
*<div class="article">[[What is SimplyMeet.me Confirmation Page]]</div>
 
*<div class="article">[[My calendar is free but days are unavailable on my scheduling page]]</div>
 
*<div class="article">[[Connecting Baikal calendar works but the availability is not loading]]</div>
 
*<div class="article">[[Will the time blocked by a client in one meeting type be blocked in other meeting types]]</div>
 
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
 
*<div class="article">[[I'm using Outlook desktop client connected to my CalDAV calendar and I can't see SimplyMeet.me meetings]]</div>
 
*<div class="article">[[Shared calendars in my Google account are not detected in SimplyMeet.me]]</div>
 
*<div class="article">[[Is it possible to take payment for the scheduled meetings]]</div>
 
  
| style="width:30%;" |
 
 
<div class="team-management" style="font-size:x-large; padding-top: unset;">[[Teams]]</div>
 
<div class="team-management" style="font-size:x-large; padding-top: unset;">[[Teams]]</div>
 
*<div class="article">[[Create and manage a team]]</div>
 
*<div class="article">[[Create and manage a team]]</div>
Line 120: Line 144:
  
  
<div class="api" style="font-size:x-large;">[[API]]</div>
 
*<div class="article">[[API_Reference|Introduction]]</div>
 
*<div class="article">[[Authentication]]</div>
 
*<div class="article">[[Pagination]]</div>
 
*<div class="article">[[Errors]]</div>
 
*<div class="article">[[Meeting_Types(API)|Meeting Types]]</div>
 
*<div class="article">[[Single-Use_Links|Single-Use Links]]</div>
 
*<div class="article">[[Webhooks]]</div>
 
*<div class="article">[[Webhook]]</div>
 
  
 
|}
 
|}
Line 139: Line 154:
 
*<div class="article">[[Getting Started with SimplyMeet.me]]</div>
 
*<div class="article">[[Getting Started with SimplyMeet.me]]</div>
 
*<div class="article">[[Moving from Harmonizely to SimplyMeet.me]]</div>
 
*<div class="article">[[Moving from Harmonizely to SimplyMeet.me]]</div>
 +
*<div class="article">[[How to start free trial]]</div>
 +
*<div class="article">[[Plugins & Integrations]]</div>
  
 
<div class="account-settings" style="font-size:x-large;">[[Account Settings]]</div>
 
<div class="account-settings" style="font-size:x-large;">[[Account Settings]]</div>
Line 146: Line 163:
 
*<div class="article">[[How to set up 2 factor authentication]]</div>
 
*<div class="article">[[How to set up 2 factor authentication]]</div>
 
*<div class="article">[[The use of speciality tags]]</div>
 
*<div class="article">[[The use of speciality tags]]</div>
*<div class="article">[[Group bookings]]</div>
+
*<div class="article">[[Group Meetings]]</div>
 
*<div class="article">[[Reverse calendar synchronization]]</div>
 
*<div class="article">[[Reverse calendar synchronization]]</div>
 
*<div class="article">[[Custom translations]]</div>
 
*<div class="article">[[Custom translations]]</div>
*<div class="article">[[Share meeting types]]</div>
+
*<div class="article">[[Share selected slots]]</div>
 
*<div class="article">[[Cancellation policy]]</div>
 
*<div class="article">[[Cancellation policy]]</div>
 
*<div class="article">[[Is it possible to get the admin panel in another language than English]]</div>
 
*<div class="article">[[Is it possible to get the admin panel in another language than English]]</div>
 +
*<div class="article">[[Directory listing]]</div>
 +
*<div class="article">[[How to delete account]]</div>
  
 
<div class="embedding" style="font-size:x-large;">[[Embedding]]</div>
 
<div class="embedding" style="font-size:x-large;">[[Embedding]]</div>
Line 160: Line 179:
 
<div class="calendar-integrations" style="font-size:x-large;">[[Calendar Integrations]]</div>
 
<div class="calendar-integrations" style="font-size:x-large;">[[Calendar Integrations]]</div>
 
*<div class="article">[[Getting_Started_with_SimplyMeet.me#Step_1._Connect_your_online_Calendar|Connecting calendar to the account]]</div>
 
*<div class="article">[[Getting_Started_with_SimplyMeet.me#Step_1._Connect_your_online_Calendar|Connecting calendar to the account]]</div>
 +
*<div class="article">[[Do I have to connect my online calendar in order to start accepting meetings]]</div>
 
*<div class="article">[[How to connect your NextCloud Calendar]]</div>
 
*<div class="article">[[How to connect your NextCloud Calendar]]</div>
 
*<div class="article">[[How to connect your FastMail Calendar]]</div>
 
*<div class="article">[[How to connect your FastMail Calendar]]</div>
Line 168: Line 188:
  
 
<div class="api" style="font-size:x-large;">[[API]]</div>
 
<div class="api" style="font-size:x-large;">[[API]]</div>
*<div class="article">[[API_Reference|Introduction]]</div>
 
 
*<div class="article">[[Authentication]]</div>
 
*<div class="article">[[Authentication]]</div>
*<div class="article">[[Pagination]]</div>
 
*<div class="article">[[Errors]]</div>
 
 
*<div class="article">[[Meeting_Types(API)|Meeting Types]]</div>
 
*<div class="article">[[Meeting_Types(API)|Meeting Types]]</div>
 
*<div class="article">[[Single-Use_Links|Single-Use Links]]</div>
 
*<div class="article">[[Single-Use_Links|Single-Use Links]]</div>
 +
*<div class="article">[[Webhook|A representation of the webhook object]]</div>
 
*<div class="article">[[Webhooks]]</div>
 
*<div class="article">[[Webhooks]]</div>
*<div class="article">[[Webhook]]</div>
 
  
 
<div class="meeting-types" style="font-size:x-large;">[[Meeting Types]]</div>
 
<div class="meeting-types" style="font-size:x-large;">[[Meeting Types]]</div>
 
*<div class="article">[[What are Meeting Types]]</div>
 
*<div class="article">[[What are Meeting Types]]</div>
 
*<div class="article">[[How do I set up my business hours]]</div>
 
*<div class="article">[[How do I set up my business hours]]</div>
 +
*<div class="article">[[Global schedule]]</div>
 
*<div class="article">[[Meeting Duration]]</div>
 
*<div class="article">[[Meeting Duration]]</div>
 +
*<div class="article">[[Meeting locations]]</div>
 
*<div class="article">[[Meeting notifications]]</div>
 
*<div class="article">[[Meeting notifications]]</div>
 +
*<div class="article">[[Tags for personal meeting types]]</div>
 
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div>
 
*<div class="article">[[Pass meeting details to your redirected page]]</div>
 
*<div class="article">[[Pass meeting details to your redirected page]]</div>
 
*<div class="article">[[Limit how soon or how far away invitee can schedule a meeting]]</div>
 
*<div class="article">[[Limit how soon or how far away invitee can schedule a meeting]]</div>
 
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
 
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
 +
*<div class="article">[[How to manage meetings from Internal calendar]]</div>
 
*<div class="article">[[How many people can attend a meeting]]</div>
 
*<div class="article">[[How many people can attend a meeting]]</div>
 
*<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div>
 
*<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div>
Line 191: Line 212:
 
*<div class="article">[[Buffer times]]</div>
 
*<div class="article">[[Buffer times]]</div>
 
*<div class="article">[[How to enable disabled meeting types]]</div>
 
*<div class="article">[[How to enable disabled meeting types]]</div>
 +
*<div class="article">[[Collective meetings]]</div>
 +
*<div class="article">[[Poll meetings]]</div>
  
 
<div class="faq-and-troubleshooting" style="font-size:x-large;">[[FAQs and Troubleshooting]]</div>
 
<div class="faq-and-troubleshooting" style="font-size:x-large;">[[FAQs and Troubleshooting]]</div>
*<div class="article">[[Do I have to connect my online calendar in order to start accepting meetings]]</div>
 
 
*<div class="article">[[Do you have a public roadmap]]</div>
 
*<div class="article">[[Do you have a public roadmap]]</div>
 
*<div class="article">[[Can I connect multiple calendars at once]]</div>
 
*<div class="article">[[Can I connect multiple calendars at once]]</div>
Line 208: Line 230:
 
*<div class="article">[[Will the time blocked by a client in one meeting type be blocked in other meeting types]]</div>
 
*<div class="article">[[Will the time blocked by a client in one meeting type be blocked in other meeting types]]</div>
 
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
 
*<div class="article">[[How to Invite More Participants to Meetings]]</div>
 +
*<div class="article">[[How to manage meetings from Internal calendar]]</div>
 
*<div class="article">[[I'm using Outlook desktop client connected to my CalDAV calendar and I can't see SimplyMeet.me meetings]]</div>
 
*<div class="article">[[I'm using Outlook desktop client connected to my CalDAV calendar and I can't see SimplyMeet.me meetings]]</div>
 
*<div class="article">[[Shared calendars in my Google account are not detected in SimplyMeet.me]]</div>
 
*<div class="article">[[Shared calendars in my Google account are not detected in SimplyMeet.me]]</div>
Line 233: Line 256:
 
*<div class="article">[[SMTP]]</div>
 
*<div class="article">[[SMTP]]</div>
 
*<div class="article">[[Facebook Pixel]]</div>
 
*<div class="article">[[Facebook Pixel]]</div>
 +
*<div class="article">[[Google Analytics]]</div>
 
*<div class="article">[[Okta integration| OKTA (SSO authentication)]]</div>
 
*<div class="article">[[Okta integration| OKTA (SSO authentication)]]</div>
  

Latest revision as of 14:31, 11 November 2024