Difference between revisions of "Help Center"
From SimplyMeet.me
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{| | {| | ||
| − | |- style="height: | + | |- style="height:300px; vertical-align:top;" |
| style="width:33%;" | | | style="width:33%;" | | ||
<div class="getting-started" style="font-size:x-large;">[[Getting Started]]</div> | <div class="getting-started" style="font-size:x-large;">[[Getting Started]]</div> | ||
*<div class="article">[[Getting Started with SimplyMeet.me]]</div> | *<div class="article">[[Getting Started with SimplyMeet.me]]</div> | ||
*<div class="article">[[Moving from Harmonizely to SimplyMeet.me]]</div> | *<div class="article">[[Moving from Harmonizely to SimplyMeet.me]]</div> | ||
| + | *<div class="article">[[How to start free trial]]</div> | ||
| + | *<div class="article">[[Plugins & Integrations]]</div> | ||
| Line 16: | Line 18: | ||
*<div class="article">[[How to set up 2 factor authentication]]</div> | *<div class="article">[[How to set up 2 factor authentication]]</div> | ||
*<div class="article">[[The use of speciality tags]]</div> | *<div class="article">[[The use of speciality tags]]</div> | ||
| − | *<div class="article">[[Group | + | *<div class="article">[[Group Meetings]]</div> |
*<div class="article">[[Reverse calendar synchronization]]</div> | *<div class="article">[[Reverse calendar synchronization]]</div> | ||
*<div class="article">[[Custom translations]]</div> | *<div class="article">[[Custom translations]]</div> | ||
| − | *<div class="article">[[Share | + | *<div class="article">[[Share selected slots]]</div> |
*<div class="article">[[Cancellation policy]]</div> | *<div class="article">[[Cancellation policy]]</div> | ||
*<div class="article">[[Is it possible to get the admin panel in another language than English]]</div> | *<div class="article">[[Is it possible to get the admin panel in another language than English]]</div> | ||
| + | *<div class="article">[[Directory listing]]</div> | ||
| + | *<div class="article">[[How to delete account]]</div> | ||
| Line 28: | Line 32: | ||
*<div class="article">[[How to Embed Specific Meeting Type onto Wordpress and others]]</div> | *<div class="article">[[How to Embed Specific Meeting Type onto Wordpress and others]]</div> | ||
*<div class="article">[[Widgets customizations]]</div> | *<div class="article">[[Widgets customizations]]</div> | ||
| + | |||
| + | |||
<div class="calendar-integrations" style="font-size:x-large;">[[Calendar Integrations]]</div> | <div class="calendar-integrations" style="font-size:x-large;">[[Calendar Integrations]]</div> | ||
*<div class="article">[[Getting_Started_with_SimplyMeet.me#Step_1._Connect_your_online_Calendar|Connecting calendar to the account]]</div> | *<div class="article">[[Getting_Started_with_SimplyMeet.me#Step_1._Connect_your_online_Calendar|Connecting calendar to the account]]</div> | ||
| + | *<div class="article">[[Do I have to connect my online calendar in order to start accepting meetings]]</div> | ||
*<div class="article">[[How to connect your NextCloud Calendar]]</div> | *<div class="article">[[How to connect your NextCloud Calendar]]</div> | ||
*<div class="article">[[How to connect your FastMail Calendar]]</div> | *<div class="article">[[How to connect your FastMail Calendar]]</div> | ||
| Line 41: | Line 48: | ||
<div class="api" style="font-size:x-large;">[[API]]</div> | <div class="api" style="font-size:x-large;">[[API]]</div> | ||
| − | |||
*<div class="article">[[Authentication]]</div> | *<div class="article">[[Authentication]]</div> | ||
| − | |||
| − | |||
*<div class="article">[[Meeting_Types(API)|Meeting Types]]</div> | *<div class="article">[[Meeting_Types(API)|Meeting Types]]</div> | ||
*<div class="article">[[Single-Use_Links|Single-Use Links]]</div> | *<div class="article">[[Single-Use_Links|Single-Use Links]]</div> | ||
| + | *<div class="article">[[Webhook|A representation of the webhook object]]</div> | ||
*<div class="article">[[Webhooks]]</div> | *<div class="article">[[Webhooks]]</div> | ||
| − | |||
| − | + | | style="width:30%;" | | |
| − | | style="width: | ||
<div class="meeting-types" style="font-size:x-large;">[[Meeting Types]]</div> | <div class="meeting-types" style="font-size:x-large;">[[Meeting Types]]</div> | ||
*<div class="article">[[What are Meeting Types]]</div> | *<div class="article">[[What are Meeting Types]]</div> | ||
*<div class="article">[[How do I set up my business hours]]</div> | *<div class="article">[[How do I set up my business hours]]</div> | ||
| + | *<div class="article">[[Global schedule]]</div> | ||
*<div class="article">[[Meeting Duration]]</div> | *<div class="article">[[Meeting Duration]]</div> | ||
| + | *<div class="article">[[Meeting locations]]</div> | ||
*<div class="article">[[Meeting notifications]]</div> | *<div class="article">[[Meeting notifications]]</div> | ||
| + | *<div class="article">[[Tags for personal meeting types]]</div> | ||
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div> | *<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div> | ||
*<div class="article">[[Pass meeting details to your redirected page]]</div> | *<div class="article">[[Pass meeting details to your redirected page]]</div> | ||
*<div class="article">[[Limit how soon or how far away invitee can schedule a meeting]]</div> | *<div class="article">[[Limit how soon or how far away invitee can schedule a meeting]]</div> | ||
*<div class="article">[[How to Invite More Participants to Meetings]]</div> | *<div class="article">[[How to Invite More Participants to Meetings]]</div> | ||
| + | *<div class="article">[[How to manage meetings from Internal calendar]]</div> | ||
*<div class="article">[[How many people can attend a meeting]]</div> | *<div class="article">[[How many people can attend a meeting]]</div> | ||
*<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div> | *<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div> | ||
| Line 67: | Line 74: | ||
*<div class="article">[[Buffer times]]</div> | *<div class="article">[[Buffer times]]</div> | ||
*<div class="article">[[How to enable disabled meeting types]]</div> | *<div class="article">[[How to enable disabled meeting types]]</div> | ||
| + | *<div class="article">[[Collective meetings]]</div> | ||
| + | *<div class="article">[[Poll meetings]]</div> | ||
| + | |||
| + | |||
<div class="faq-and-troubleshooting" style="font-size:x-large;">[[FAQs and Troubleshooting]]</div> | <div class="faq-and-troubleshooting" style="font-size:x-large;">[[FAQs and Troubleshooting]]</div> | ||
| − | |||
*<div class="article">[[Do you have a public roadmap]]</div> | *<div class="article">[[Do you have a public roadmap]]</div> | ||
*<div class="article">[[Can I connect multiple calendars at once]]</div> | *<div class="article">[[Can I connect multiple calendars at once]]</div> | ||
| Line 85: | Line 95: | ||
*<div class="article">[[Will the time blocked by a client in one meeting type be blocked in other meeting types]]</div> | *<div class="article">[[Will the time blocked by a client in one meeting type be blocked in other meeting types]]</div> | ||
*<div class="article">[[How to Invite More Participants to Meetings]]</div> | *<div class="article">[[How to Invite More Participants to Meetings]]</div> | ||
| + | *<div class="article">[[How to manage meetings from Internal calendar]]</div> | ||
*<div class="article">[[I'm using Outlook desktop client connected to my CalDAV calendar and I can't see SimplyMeet.me meetings]]</div> | *<div class="article">[[I'm using Outlook desktop client connected to my CalDAV calendar and I can't see SimplyMeet.me meetings]]</div> | ||
*<div class="article">[[Shared calendars in my Google account are not detected in SimplyMeet.me]]</div> | *<div class="article">[[Shared calendars in my Google account are not detected in SimplyMeet.me]]</div> | ||
| Line 90: | Line 101: | ||
| − | + | | style="width:30%;" | | |
| − | | style="width: | + | <div class="booking-page" style="font-size:x-large; padding-top:0px;">[[Booking page|Scheduling page]]</div> |
| − | <div class="booking-page" style="font-size:x-large;">Scheduling page</div> | ||
*<div class="article">[[Customize your scheduling page]]</div> | *<div class="article">[[Customize your scheduling page]]</div> | ||
*<div class="article">[[Pre-populate invitee information on the scheduling page]]</div> | *<div class="article">[[Pre-populate invitee information on the scheduling page]]</div> | ||
| Line 101: | Line 111: | ||
*<div class="article">[[Custom Domain]]</div> | *<div class="article">[[Custom Domain]]</div> | ||
*<div class="article">[[Company logo]]</div> | *<div class="article">[[Company logo]]</div> | ||
| + | |||
| + | |||
| Line 114: | Line 126: | ||
*<div class="article">[[SMTP]]</div> | *<div class="article">[[SMTP]]</div> | ||
*<div class="article">[[Facebook Pixel]]</div> | *<div class="article">[[Facebook Pixel]]</div> | ||
| + | *<div class="article">[[Google Analytics]]</div> | ||
*<div class="article">[[Okta integration| OKTA (SSO authentication)]]</div> | *<div class="article">[[Okta integration| OKTA (SSO authentication)]]</div> | ||
| − | <div class="team-management" style="font-size:x-large;">[[Teams]]</div> | + | |
| + | |||
| + | <div class="team-management" style="font-size:x-large; padding-top: unset;">[[Teams]]</div> | ||
*<div class="article">[[Create and manage a team]]</div> | *<div class="article">[[Create and manage a team]]</div> | ||
*<div class="article">[[User roles]]</div> | *<div class="article">[[User roles]]</div> | ||
| Line 132: | Line 147: | ||
|} | |} | ||
</nomobile> | </nomobile> | ||
| + | |||
<mobileonly> | <mobileonly> | ||
{| | {| | ||
| − | <div class="getting-started"style="font-size:x-large;">[[Getting Started]]</div> | + | <div class="getting-started" style="font-size:x-large;">[[Getting Started]]</div> |
*<div class="article">[[Getting Started with SimplyMeet.me]]</div> | *<div class="article">[[Getting Started with SimplyMeet.me]]</div> | ||
*<div class="article">[[Moving from Harmonizely to SimplyMeet.me]]</div> | *<div class="article">[[Moving from Harmonizely to SimplyMeet.me]]</div> | ||
| − | + | *<div class="article">[[How to start free trial]]</div> | |
| + | *<div class="article">[[Plugins & Integrations]]</div> | ||
<div class="account-settings" style="font-size:x-large;">[[Account Settings]]</div> | <div class="account-settings" style="font-size:x-large;">[[Account Settings]]</div> | ||
| − | |||
*<div class="article">[[Change or reset your password]]</div> | *<div class="article">[[Change or reset your password]]</div> | ||
| − | *<div class="article">[[Admin application | + | *<div class="article">[[Admin application]]</div> |
| − | |||
| − | |||
| − | |||
*<div class="article">[[How to disable SimplyMeet.me branding]]</div> | *<div class="article">[[How to disable SimplyMeet.me branding]]</div> | ||
*<div class="article">[[How to set up 2 factor authentication]]</div> | *<div class="article">[[How to set up 2 factor authentication]]</div> | ||
*<div class="article">[[The use of speciality tags]]</div> | *<div class="article">[[The use of speciality tags]]</div> | ||
| − | + | *<div class="article">[[Group Meetings]]</div> | |
| + | *<div class="article">[[Reverse calendar synchronization]]</div> | ||
| + | *<div class="article">[[Custom translations]]</div> | ||
| + | *<div class="article">[[Share selected slots]]</div> | ||
| + | *<div class="article">[[Cancellation policy]]</div> | ||
| + | *<div class="article">[[Is it possible to get the admin panel in another language than English]]</div> | ||
| + | *<div class="article">[[Directory listing]]</div> | ||
| + | *<div class="article">[[How to delete account]]</div> | ||
<div class="embedding" style="font-size:x-large;">[[Embedding]]</div> | <div class="embedding" style="font-size:x-large;">[[Embedding]]</div> | ||
| Line 157: | Line 177: | ||
*<div class="article">[[Widgets customizations]]</div> | *<div class="article">[[Widgets customizations]]</div> | ||
| − | + | <div class="calendar-integrations" style="font-size:x-large;">[[Calendar Integrations]]</div> | |
| − | <div class=" | + | *<div class="article">[[Getting_Started_with_SimplyMeet.me#Step_1._Connect_your_online_Calendar|Connecting calendar to the account]]</div> |
| − | |||
| − | |||
| − | *<div class="article">[[ | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
*<div class="article">[[Do I have to connect my online calendar in order to start accepting meetings]]</div> | *<div class="article">[[Do I have to connect my online calendar in order to start accepting meetings]]</div> | ||
| − | *<div class="article">[[How to | + | *<div class="article">[[How to connect your NextCloud Calendar]]</div> |
| − | *<div class="article">[[How to | + | *<div class="article">[[How to connect your FastMail Calendar]]</div> |
| + | *<div class="article">[[How to connect your Zoho Calendar]]</div> | ||
| + | *<div class="article">[[How to connect Zimbra Calendar]]</div> | ||
| + | *<div class="article">[[Connecting Baikal calendar works but the availability is not loading]]</div> | ||
| + | *<div class="article">[[How to connect multiple calendars at once (Google, Office365, FastMail)]]</div> | ||
| + | <div class="api" style="font-size:x-large;">[[API]]</div> | ||
| + | *<div class="article">[[Authentication]]</div> | ||
| + | *<div class="article">[[Meeting_Types(API)|Meeting Types]]</div> | ||
| + | *<div class="article">[[Single-Use_Links|Single-Use Links]]</div> | ||
| + | *<div class="article">[[Webhook|A representation of the webhook object]]</div> | ||
| + | *<div class="article">[[Webhooks]]</div> | ||
<div class="meeting-types" style="font-size:x-large;">[[Meeting Types]]</div> | <div class="meeting-types" style="font-size:x-large;">[[Meeting Types]]</div> | ||
| + | *<div class="article">[[What are Meeting Types]]</div> | ||
*<div class="article">[[How do I set up my business hours]]</div> | *<div class="article">[[How do I set up my business hours]]</div> | ||
| − | *<div class="article">[[ | + | *<div class="article">[[Global schedule]]</div> |
| + | *<div class="article">[[Meeting Duration]]</div> | ||
| + | *<div class="article">[[Meeting locations]]</div> | ||
*<div class="article">[[Meeting notifications]]</div> | *<div class="article">[[Meeting notifications]]</div> | ||
| + | *<div class="article">[[Tags for personal meeting types]]</div> | ||
*<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div> | *<div class="article">[[How can I set phone call meetings in SimplyMeet.me]]</div> | ||
*<div class="article">[[Pass meeting details to your redirected page]]</div> | *<div class="article">[[Pass meeting details to your redirected page]]</div> | ||
| − | |||
| − | |||
*<div class="article">[[Limit how soon or how far away invitee can schedule a meeting]]</div> | *<div class="article">[[Limit how soon or how far away invitee can schedule a meeting]]</div> | ||
| + | *<div class="article">[[How to Invite More Participants to Meetings]]</div> | ||
| + | *<div class="article">[[How to manage meetings from Internal calendar]]</div> | ||
| + | *<div class="article">[[How many people can attend a meeting]]</div> | ||
*<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div> | *<div class="article">[[Can I add Custom Questions to my scheduling page asking for invitee information]]</div> | ||
*<div class="article">[[Email reminders]]</div> | *<div class="article">[[Email reminders]]</div> | ||
*<div class="article">[[Buffer times]]</div> | *<div class="article">[[Buffer times]]</div> | ||
*<div class="article">[[How to enable disabled meeting types]]</div> | *<div class="article">[[How to enable disabled meeting types]]</div> | ||
| − | + | *<div class="article">[[Collective meetings]]</div> | |
| − | + | *<div class="article">[[Poll meetings]]</div> | |
| − | |||
| − | *<div class="article">[[ | ||
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| − | |||
| − | |||
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| − | *<div class="article">[[ | ||
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<div class="faq-and-troubleshooting" style="font-size:x-large;">[[FAQs and Troubleshooting]]</div> | <div class="faq-and-troubleshooting" style="font-size:x-large;">[[FAQs and Troubleshooting]]</div> | ||
*<div class="article">[[Do you have a public roadmap]]</div> | *<div class="article">[[Do you have a public roadmap]]</div> | ||
| − | |||
*<div class="article">[[Can I connect multiple calendars at once]]</div> | *<div class="article">[[Can I connect multiple calendars at once]]</div> | ||
*<div class="article">[[Is it possible to display a monthly view rather than weekly on the booking page]]</div> | *<div class="article">[[Is it possible to display a monthly view rather than weekly on the booking page]]</div> | ||
| Line 218: | Line 222: | ||
*<div class="article">[[Does SimplyMeet.me have an API]]</div> | *<div class="article">[[Does SimplyMeet.me have an API]]</div> | ||
*<div class="article">[[Events created in Thunderbird Lightning Calendar don't show as busy on my scheduling page]]</div> | *<div class="article">[[Events created in Thunderbird Lightning Calendar don't show as busy on my scheduling page]]</div> | ||
| − | *<div class="article">[[ | + | *<div class="article">[[My calendar is free but days are unavailable on my scheduling page]]</div> |
*<div class="article">[[Meetings are double-booked]]</div> | *<div class="article">[[Meetings are double-booked]]</div> | ||
*<div class="article">[[How to show availability when all teammates are available]]</div> | *<div class="article">[[How to show availability when all teammates are available]]</div> | ||
| Line 224: | Line 228: | ||
*<div class="article">[[My calendar is free but days are unavailable on my scheduling page]]</div> | *<div class="article">[[My calendar is free but days are unavailable on my scheduling page]]</div> | ||
*<div class="article">[[Connecting Baikal calendar works but the availability is not loading]]</div> | *<div class="article">[[Connecting Baikal calendar works but the availability is not loading]]</div> | ||
| − | |||
*<div class="article">[[Will the time blocked by a client in one meeting type be blocked in other meeting types]]</div> | *<div class="article">[[Will the time blocked by a client in one meeting type be blocked in other meeting types]]</div> | ||
| − | |||
*<div class="article">[[How to Invite More Participants to Meetings]]</div> | *<div class="article">[[How to Invite More Participants to Meetings]]</div> | ||
| − | *<div class="article">[[How to | + | *<div class="article">[[How to manage meetings from Internal calendar]]</div> |
*<div class="article">[[I'm using Outlook desktop client connected to my CalDAV calendar and I can't see SimplyMeet.me meetings]]</div> | *<div class="article">[[I'm using Outlook desktop client connected to my CalDAV calendar and I can't see SimplyMeet.me meetings]]</div> | ||
*<div class="article">[[Shared calendars in my Google account are not detected in SimplyMeet.me]]</div> | *<div class="article">[[Shared calendars in my Google account are not detected in SimplyMeet.me]]</div> | ||
| − | *<div class="article">[[ | + | *<div class="article">[[Is it possible to take payment for the scheduled meetings]]</div> |
| + | <div class="booking-page" style="font-size:x-large;">[[Booking page|Scheduling page]]</div> | ||
| + | *<div class="article">[[Customize your scheduling page]]</div> | ||
| + | *<div class="article">[[Pre-populate invitee information on the scheduling page]]</div> | ||
| + | *<div class="article">[[Can I add custom links to my scheduling page]]</div> | ||
| + | *<div class="article">[[How to change welcome message on the scheduling page]]</div> | ||
| + | *<div class="article">[[How to change your scheduling page link]]</div> | ||
| + | *<div class="article">[[Is it possible to display a monthly view rather than weekly on the booking page]]</div> | ||
| + | *<div class="article">[[Custom Domain]]</div> | ||
| + | *<div class="article">[[Company logo]]</div> | ||
<div class="integrations" style="font-size:x-large;">[[Integrations]]</div> | <div class="integrations" style="font-size:x-large;">[[Integrations]]</div> | ||
| Line 240: | Line 251: | ||
*<div class="article">[[Microsoft Teams]]</div> | *<div class="article">[[Microsoft Teams]]</div> | ||
*<div class="article">[[Zoom Integration]]</div> | *<div class="article">[[Zoom Integration]]</div> | ||
| + | *<div class="article">[[Securing Zoom meetings with passwords]]</div> | ||
*<div class="article">[[Whereby]]</div> | *<div class="article">[[Whereby]]</div> | ||
*<div class="article">[[SMS Gateway]]</div> | *<div class="article">[[SMS Gateway]]</div> | ||
*<div class="article">[[SMTP]]</div> | *<div class="article">[[SMTP]]</div> | ||
| − | |||
| − | |||
*<div class="article">[[Facebook Pixel]]</div> | *<div class="article">[[Facebook Pixel]]</div> | ||
| − | *<div class="article">[[ | + | *<div class="article">[[Google Analytics]]</div> |
| − | + | *<div class="article">[[Okta integration| OKTA (SSO authentication)]]</div> | |
| − | |||
| − | |||
| − | *<div class="article">[[ | ||
| − | |||
| − | |||
<div class="team-management" style="font-size:x-large;">[[Teams]]</div> | <div class="team-management" style="font-size:x-large;">[[Teams]]</div> | ||
*<div class="article">[[Create and manage a team]]</div> | *<div class="article">[[Create and manage a team]]</div> | ||
*<div class="article">[[User roles]]</div> | *<div class="article">[[User roles]]</div> | ||
| − | |||
*<div class="article">[[How to clone a teammate's settings]]</div> | *<div class="article">[[How to clone a teammate's settings]]</div> | ||
*<div class="article">[[Schedule meetings round robin style among your team]]</div> | *<div class="article">[[Schedule meetings round robin style among your team]]</div> | ||
| − | + | <div class="privacy-and-terms" style="font-size:x-large;">[[Privacy & Terms]]</div> | |
| − | <div class=" | + | *<div class="article">[[SimplyMeet.me Security]]</div> |
| − | *<div class="article">[[ | + | *<div class="article">[https://simplybook.me/en/legal/dpa Data Processing Agreement]</div> |
| − | *<div class="article">[ | ||
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|} | |} | ||
</mobileonly> | </mobileonly> | ||
Latest revision as of 14:31, 11 November 2024
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