Meeting notifications: Difference between revisions
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[[File:Simplymeet email notifications.png|1200px|center]] | [[File:Simplymeet email notifications.png|1200px|center]] | ||
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4. Adjust the template text if necessary.<br> | |||
You can also decide if you would like to allow cancellations and/or rescheduling right from the notification per meeting type. | |||
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[[File:Allow to cancel and reschedule.png|1200px|center|link=https://help.simplymeet.me/images/3/3b/Allow_to_cancel_and_reschedule.png]] | |||
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5. Click <strong>Save</strong> button. | |||
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<h2 id="email-reminders">Email Reminders</h2> | |||
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If you need to send SMS reminders, you can use [[SMS Gateway|SMS Integration]]. | |||
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:'''Note!''' Editing the templates is available within '''Professional''' subscription. | |||
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To reduce no-shows you can automatically send email messages hours or minutes before the meeting starts. | |||
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<div class="intercom-container"> | <div class="intercom-container"> | ||
[[File:Simplymeet reminders path.png|1200px|center]] | |||
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<strong>How to enable email reminders</strong> | |||
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1. From the <strong>Meeting Types</strong> page, edit existing meeting type or create a new one.<br> | |||
2. Expand <strong>Reminders</strong> tab.<br> | |||
3. Under the <strong>Email Reminders</strong> section, there will be a default email message which will be sent to you and your invitee before the meeting. You can customize the body and the subject of the email reminder.<br> | |||
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You can also add a | |||
<strong>merge tag</strong> by pointing your mouse to the place where you want to insert the tag. Then click the "merge tags" icon (see below). The list with all merge tags will show up. | |||
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<div class="intercom-container"> | |||
[[File:Simplymeet merge tag reminders path.png|1200px|center]] | |||
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The merge tag will be replaced with the proper value when the message will be sent. For example, the | |||
<strong><nowiki>#{{meetingName}}</nowiki></strong> merge tag will be replaced with the name of your Meeting Type. | |||
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4. At | |||
<strong>Timing </strong>specify the how many hours or minutes before the meeting you want to send the reminder. You can add additional reminders by clicking the <strong>Add new reminder.</strong> | |||
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5. Click | |||
<strong>Save</strong>. | |||
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By default, email reminders will be sent to you and your invitee. | |||
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<h2 id="follow-up-notifications">Follow up notifications</h2> | <h2 id="follow-up-notifications">Follow up notifications</h2> | ||
Follow-up notification is a feature offered by the SimplyMeet.me meeting scheduling solution allowing users to set a “follow-up” with clients after their appointment. This feature lets users decide when and how many to send follow-up notifications to their clients.<br> | Follow-up notification is a feature offered by the SimplyMeet.me meeting scheduling solution allowing users to set a “follow-up” with clients after their appointment. This feature lets users decide when and how many to send follow-up notifications to their clients.<br> | ||
:'''Note!''' Editing the templates is available within '''Professional''' subscription.<br><br> | :'''Note!''' Editing the templates is available within '''Professional''' subscription.<br><br> | ||
;How to use | ;How to use | ||
:1. Navigate to your '''[https://secure.simplymeet.me/ | :1. Navigate to your '''[https://secure.simplymeet.me/event_types/ Meeting types page]''' and select to edit the desired meeting type or create a new one (if necessary) | ||
[[File:Create or edit personal meeting type.png|1200px|center|link=https://help.simplymeet.me/images/0/09/Create_or_edit_personal_meeting_type.png]] | [[File:Create or edit personal meeting type.png|1200px|center|link=https://help.simplymeet.me/images/0/09/Create_or_edit_personal_meeting_type.png]] | ||
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:Save settings. | :Save settings. | ||
[[File:Set follow up email.png|1200px|center|link=https://help.simplymeet.me/images/1/12/Set_follow_up_email.png]] | [[File:Set follow up email.png|1200px|center|link=https://help.simplymeet.me/images/1/12/Set_follow_up_email.png]] | ||
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<h2 id="how-to-enable-additional-notification-emails">How to enable Additional Notification Emails</h2> | |||
You can add extra email addresses to receive meeting confirmations alongside the admin's email.<br> | |||
1. Navigate to '''Integrations & Plugins''' -> '''Additional Notification Emails''' -> '''Enable'''. | |||
[[File:Sm additional notification emails enable path.png|1200px|center|link=https://help.simplymeet.me/images/e/e1/Sm_additional_notification_emails_enable_path.png]] | |||
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2. Find "Add extra email addresses for meeting confirmations" item.<br> | |||
3. Add email addresses separated by commas (e.g., email1@example.com, email2@example.com). | |||
[[File:Sm add additional emails.png|1200px|center|link=https://help.simplymeet.me/images/8/80/Sm_add_additional_emails.png]] | |||
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4. Save the changes. | |||
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'''Note!''' Your registered email will still receive all notifications and is the only email used for logging in. | |||
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