SMTP: Difference between revisions

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Currently not supported
<p>
SMTP integration allows you to send all the notifications from your own email address instead of default [mailto:no-reply@simplymeet.me no-reply@simplymeet.me] and look much more professional in your communications with the customers.<br>
It can be set on the user level if you are the owner of the single account or on the organization level if you have a paid accounts with several employees.
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==Configuring SMTP integration==
You can configure SimplyMeet.me to send email notifications to your invitees from your own domain.
 
<p>
:1. Navigate to '''[https://secure.simplymeet.me/integrations Integrations]''' page in your account.<br>
:Then find '''SMTP Email for user''' option if you wish to set it on the user level.
:Or '''SMTP Email for Organization'''* if you wish to use it for the organization.
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<p>
We provide the SMTP server so all you have to do is to let us send emails using your domain by adding two DNS records to your domain settings.
:2. Click on '''Enable''' to get to the integration setup page.
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<p>
<strong>Note:</strong> Email notifications using your domain will only be sent to your invitees. Email notifications sent to meeting hosts will be sent from our default email address (notifications at harmonizely.com).
:3. Select SMTP server from the suggested ones to pre-fill the details, fill in the missing details or if it is not listed please add your SMTP server credentials to the corresponding fields.<br>
[[File:Sm new smtp.png|1200px|center|link=https://help.simplymeet.me/images/2/22/Sm_new_smtp.png]]
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<p>
:4. Save settings and you are ready.
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<h2 id="how-to-send-emails-using-your-own-domain">How to send emails using your own domain</h2>
 
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1. Go to your [https://app.harmonizely.com/profile/edit Account Settings].<br>
 
2. In the <strong>Custom email sender </strong>section, type your custom email address
<nowiki>*</nowiki>You can also have both levels enabled and decide whether to set organization level as a priority or not.<br>
</p>
'''Please note!''' If this option is "On" all the emails will be processed through organisation SMTP account. If you disable it then each user integration will be used for emails.
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<div class="intercom-container">
[[File:Custom email address.png|1200px|center]]
</div>
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<br>
3. Click <strong>Authorize </strong>button.<br>
4. Two DNS records will show up
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<div class="intercom-container">
[[File:Get dns records.png|1200px|center]]
</div>
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5. Now, go to your domain's provider and in DNS settings set the following DNS records:
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<strong><em>DKIM record</em></strong>
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Name: <strong>(this will be the name of the first DNS record from step 4.)</strong>
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<pre>
20200210093413pm._domainkey
</pre>
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Type: <strong>TXT</strong>
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Value: <strong>(this will be the value of the first DNS record from step 4.)</strong>
</p>
<pre>
k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCI3U114ujVxqkFif...
</pre>
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TTL:
<strong>1h</strong><br>
<br>
<strong>Note</strong>: Make sure you use the exact values generated in step 4. The above records are only examples.<br>
<br>
<strong><em>Return-Path record</em></strong>
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Name:
<strong>(this will be the name of the second DNS record from step 4.)</strong>
</p>
<pre>
pm-bounces
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Type: <strong>CNAME</strong>
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Value: <strong>(this will be the value of the second DNS record from step 4.)</strong>
</p>
<pre>
pm.mtasv.net.
</pre>
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TTL: <strong>1h</strong>
</p>
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6. Click the <strong>Verify DNS settings</strong> button.
</p>
<div class="intercom-container">
[[File:Verify dns settings.png|1200px|center]]
</div>
<p class="no-margin">
It might take up to 24h to activate your custom email address.
</p>
<h2 id="are-you-using-cloudflare">Are you using Cloudflare?</h2>
<p class="no-margin">
Proxy status for both of the DNS records must be set to
<strong>DNS only.</strong>
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