|
|
| (5 intermediate revisions by the same user not shown) |
| Line 1: |
Line 1: |
| <p class="no-margin"> | | <p> |
| You can configure SimplyMeet.me to send email notifications to your invitees from your own domain.
| | SMTP integration allows you to send all the notifications from your own email address instead of default [mailto:no-reply@simplymeet.me no-reply@simplymeet.me] and look much more professional in your communications with the customers.<br> |
| | It can be set on the user level if you are the owner of the single account or on the organization level if you have a paid accounts with several employees. |
| </p> | | </p> |
| <p class="no-margin"> | | |
| We provide the SMTP server so all you have to do is to let us send emails using your domain by adding two DNS records to your domain settings.
| | ==Configuring SMTP integration== |
| | |
| | <p> |
| | :1. Navigate to '''[https://secure.simplymeet.me/integrations Integrations]''' page in your account.<br> |
| | :Then find '''SMTP Email for user''' option if you wish to set it on the user level. |
| | :Or '''SMTP Email for Organization'''* if you wish to use it for the organization. |
| </p> | | </p> |
| <p class="no-margin"> | | <p> |
| <strong>Note:</strong> Email notifications using your domain will only be sent to your invitees. Email notifications sent to meeting hosts will be sent from our default email address (notifications at harmonizely.com).
| | :2. Click on '''Enable''' to get to the integration setup page. |
| </p> | | </p> |
| <p class="no-margin"> | | <p> |
| | :3. Select SMTP server from the suggested ones to pre-fill the details, fill in the missing details or if it is not listed please add your SMTP server credentials to the corresponding fields.<br> |
| | [[File:Sm new smtp.png|1200px|center|link=https://help.simplymeet.me/images/2/22/Sm_new_smtp.png]] |
| </p> | | </p> |
| <h2 id="how-to-send-emails-using-your-own-domain">How to send emails using your own domain</h2> | | <p> |
| <p class="no-margin">
| | :4. Save settings and you are ready. |
| 1. Go to your [https://app.harmonizely.com/profile/edit Account Settings].<br>
| |
| 2. In the <strong>Custom email sender </strong>section, type your custom email address
| |
| </p>
| |
| <p class="no-margin">
| |
| </p>
| |
| <div class="intercom-container">
| |
| [[File:Custom email address.png|1200px|center]]
| |
| </div>
| |
| <p class="no-margin">
| |
| <br>
| |
| 3. Click <strong>Authorize </strong>button.<br>
| |
| 4. Two DNS records will show up | |
| </p>
| |
| <div class="intercom-container">
| |
| [[File:Get dns records.png|1200px|center]]
| |
| </div>
| |
| <p class="no-margin">
| |
| 5. Now, go to your domain's provider and in DNS settings set the following DNS records:
| |
| </p>
| |
| <p class="no-margin">
| |
| <strong><em>DKIM record</em></strong>
| |
| </p>
| |
| <p class="no-margin">
| |
| Name: <strong>(this will be the name of the first DNS record from step 4.)</strong>
| |
| </p>
| |
| <pre>
| |
| 20200210093413pm._domainkey
| |
| </pre>
| |
| <p class="no-margin">
| |
| Type: <strong>TXT</strong>
| |
| </p>
| |
| <p class="no-margin">
| |
| Value: <strong>(this will be the value of the first DNS record from step 4.)</strong>
| |
| </p>
| |
| <pre>
| |
| k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCI3U114ujVxqkFif...
| |
| </pre>
| |
| <p class="no-margin">
| |
| TTL:
| |
| <strong>1h</strong><br>
| |
| <br>
| |
| <strong>Note</strong>: Make sure you use the exact values generated in step 4. The above records are only examples.<br>
| |
| <br>
| |
| <strong><em>Return-Path record</em></strong>
| |
| </p>
| |
| <p class="no-margin">
| |
| Name:
| |
| <strong>(this will be the name of the second DNS record from step 4.)</strong>
| |
| </p>
| |
| <pre>
| |
| pm-bounces
| |
| </pre>
| |
| <p class="no-margin">
| |
| Type: <strong>CNAME</strong>
| |
| </p>
| |
| <p class="no-margin">
| |
| Value: <strong>(this will be the value of the second DNS record from step 4.)</strong>
| |
| </p>
| |
| <pre>
| |
| pm.mtasv.net.
| |
| </pre>
| |
| <p class="no-margin">
| |
| TTL: <strong>1h</strong>
| |
| </p>
| |
| <p class="no-margin">
| |
| 6. Click the <strong>Verify DNS settings</strong> button.
| |
| </p>
| |
| <div class="intercom-container">
| |
| [[File:Verify dns settings.png|1200px|center]]
| |
| </div>
| |
| <p class="no-margin">
| |
| It might take up to 24h to activate your custom email address.
| |
| </p>
| |
| <h2 id="are-you-using-cloudflare">Are you using Cloudflare?</h2>
| |
| <p class="no-margin">
| |
| Proxy status for both of the DNS records must be set to
| |
| <strong>DNS only.</strong>
| |
| </p> | | </p> |
| | |
| | |
| | |
| | <nowiki>*</nowiki>You can also have both levels enabled and decide whether to set organization level as a priority or not.<br> |
| | '''Please note!''' If this option is "On" all the emails will be processed through organisation SMTP account. If you disable it then each user integration will be used for emails. |