Login as User: Difference between revisions

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The '''Log in as User''' feature allows '''Organization Owners''' to securely access individual user accounts within their SimplyMeet.me organization only '''after the user has given consent'''.

'''~~This feature is not enabled by default.~~''' ~~To activate it for your organization, please contact our support team~~.

==How to Enable and Use the Feature==

Step 1. Enable the Feature

:1. Go to Organization

:2. Open Settings → General Information

:3. Enable the “Log in as User” toggle

[[File:Sm login as user new.png|1200px|center|link=https://help.simplymeet.me/images/2/20/Sm_login_as_user_new.png]]

Step 2. Log in as a User

:1. Go to Organization → Overview

:2. Click the three-dot menu next to the user’s name

:3. Select “Log in as User”

'''Please note!''' This option only appears after the user has granted consent.

;Who Can Use It

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* '''Managers''': Can be granted access by the Owner under '''Organization Settings''' -> '''User roles & access'''.

[[File:Sm allow to login as user for manager.png|1200px|center|link=https://help.simplymeet.me/images/6/62/Sm_allow_to_login_as_user_for_manager.png]]

* Members: Cannot access this feature.

* '''Members''': Cannot access this feature.

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@@ Line 1: / Line 1: @@
 The '''Log in as User''' feature allows '''Organization Owners''' to securely access individual user accounts within their SimplyMeet.me organization only '''after the user has given consent'''.<br>
-'''This feature is not enabled by default.''' To activate it for your organization, please contact our support team.
+==How to Enable and Use the Feature==
+Step 1. Enable the Feature
+:1. Go to Organization
+:2. Open Settings → General Information
+:3. Enable the “Log in as User” toggle
+[[File:Sm login as user new.png|1200px|center|link=https://help.simplymeet.me/images/2/20/Sm_login_as_user_new.png]]
+<br><br>
+Step 2. Log in as a User
+:1. Go to Organization → Overview
+:2. Click the three-dot menu next to the user’s name
+:3. Select “Log in as User”
+'''Please note!''' This option only appears after the user has granted consent.
 <br><br>
 ;Who Can Use It
@@ Line 6: / Line 17: @@
 * '''Managers''': Can be granted access by the Owner under '''Organization Settings''' -> '''User roles & access'''.
 [[File:Sm allow to login as user for manager.png|1200px|center|link=https://help.simplymeet.me/images/6/62/Sm_allow_to_login_as_user_for_manager.png]]
-* Members: Cannot access this feature.
+* '''Members''': Cannot access this feature.
 <br><br>
 -----