Recurring Meetings: Difference between revisions

 
(5 intermediate revisions by the same user not shown)
Line 4: Line 4:
1. Navigate to '''Calendar''' -> '''SimplyMeet.me Calendar'''<br>
1. Navigate to '''Calendar''' -> '''SimplyMeet.me Calendar'''<br>
2. Click on any available time slot in your preferred calendar view<br>
2. Click on any available time slot in your preferred calendar view<br>
3. In the meeting form, under '''Event Info / Meeting Type''', select your '''One-on-One Meeting Type'''<br>
3. In the meeting form, under '''Event Info / Meeting Type''', select your '''One-on-One Meeting Type''' or '''Group Meeting Type'''<br>
4. Scroll to the bottom of the form and find the '''The event is scheduled at''' with the repeat mode dropdown<br>
4. Scroll to the bottom of the form and find the '''The event is scheduled at''' with the repeat mode dropdown<br>
5. Choose your preferred repeat option to set how the meeting should recur.
5. Choose your preferred repeat option to set how the meeting should recur.<br>
6. Meetings booked as part of a recurring pack will show a corresponding visual badge in meeting details within the SimplyMeet.me Calendar tab.
[[File:Sm recurring meetings mode path.png|1200px|center|link=https://help.simplymeet.me/images/2/2e/Sm_recurring_meetings_mode_path.png]]
<br><br>
<br><br>


Line 20: Line 22:
You’ll see a '''date preview''' where you can delete specific sessions before saving.
You’ll see a '''date preview''' where you can delete specific sessions before saving.
You can create '''up to 100 occurrences''' per meeting series.
You can create '''up to 100 occurrences''' per meeting series.
<br><br>
[[File:Sm recurring meetings repeat options.png|1200px|center|link=https://help.simplymeet.me/images/6/61/Sm_recurring_meetings_repeat_options.png]]
==Important Notes==
* '''Availability is not checked''' for recurring sessions, and unavailable dates won’t be flagged.
* '''It’s not possible to accept payments''' for recurring meetings.  
* Clients '''cannot book recurring meetings via the public booking page''' — only the user can create them from the admin calendar.
<br><br>
<br><br>
==Managing Recurring Meetings==
==Managing Recurring Meetings==
'''Rescheduling:''' You can reschedule individual sessions in the recurring pack using the Reschedule functionality.<br>
* The '''Add to Calendar''' button in the confirmation email allows clients to add all sessions of a recurring meeting pack to their external calendar (Google, Outlook, Apple, etc.) at once.
'''Cancellation:''' You can cancel using one of the following:
:All participants will receive a confirmation email with the same option.
* '''A single unique video meeting link''' is used for all sessions.
* '''Rescheduling:''' You can reschedule individual sessions in the recurring pack using the Reschedule functionality.<br>
* '''Cancellation:''' You can cancel using one of the following:
:* '''Cancel this meeting''' (cancels just one)
:* '''Cancel this meeting''' (cancels just one)
:* '''Cancel this and the following meetings''' ''(available only from the Admin page)''
:* '''Cancel this and the following meetings''' ''(available only from the Admin page)''
<br><br>
<br><br>
==Notifications==
==Notifications==
* Currently, no confirmation emails are sent to the user or client when a recurring meeting is created (we’re working on improving this).
* Recurring Meetings have their own dedicated email template, instead of using general email notifications navigate to Meeting types -> Notifications -> Email Notifications -> Recurring meeting confirmation template. When a recurring meeting is created the client (invitee) as well as added participants, receive the confirmation notification.
* If the individual session gets rescheduled, the confirmation of rescheduling is sent to the user and client.  
* If the individual session gets rescheduled, the confirmation of rescheduling is sent to the user, client, and participants.  
* If one session is canceled, both the user and client receive a cancellation notification.<br>
* If one session is canceled, the user, client, and participants receive a cancellation notification.
: If multiple sessions are canceled at once, no cancellation notifications are sent.
* If one or multiple sessions are canceled at once, the user, client, and participants receive a cancellation notification.
<br><br>
 
==Important Notes==
* '''Availability is not checked''' for recurring sessions, and unavailable dates won’t be flagged.
* '''It’s not possible to accept payments''' for recurring meetings.
* Recurring meetings '''only work with Email notifications'''. Calendar notifications do not support sending all recurring dates at once or displaying full details reliably. To ensure clients receive complete information for all sessions, Email is the required notification method for recurring bookings.
* Clients '''cannot book recurring meetings via the public booking page''' — only the user can create them from the admin calendar.
<br><br>
<br><br>