Cancellation policy: Difference between revisions
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==How to set on user level== | ==How to set on user level== | ||
:1. Navigate to '''[https://secure.simplymeet.me/profile/edit Account settings]''' page and select '''Custom settings''' tab. | :1. Navigate to '''Settings''' -> '''[https://secure.simplymeet.me/profile/edit Account settings]''' page and select '''Custom settings''' tab. | ||
[[File: | [[File:Sm account settings path new.png|1200px|center|link=https://help.simplymeet.me/images/6/6c/Sm_account_settings_path_new.png]] | ||
[[File:Sm custom settings user level path.png|1200px|center|link=https://help.simplymeet.me/images/0/0a/Sm_custom_settings_user_level_path.png]] | |||
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:2. Enable '''Cancellation policy''' | :2. Enable '''Cancellation policy''' | ||
[[File: | [[File:Sm user cancellation policy enable new.png|1200px|center|link=https://help.simplymeet.me/images/3/3f/Sm_user_cancellation_policy_enable_new.png]] | ||
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:3. Insert the text for the label and the cancellation policy text to the corresponding fields | :3. Insert the text for the label and the cancellation policy text to the corresponding fields, set the timeframe for the meetings cancellations. | ||
[[File:Sm cancellation policy settings new.png|1200px|center|link=https://help.simplymeet.me/images/1/13/Sm_cancellation_policy_settings_new.png]] | |||
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:4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br> | :4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br> | ||
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==How to set on the organization level== | ==How to set on the organization level== | ||
:1. Navigate to '''[https://secure.simplymeet.me/organization/settings Organization settings]''' page, then select '''Custom settings''' tab. | :1. Navigate to '''Settings''' -> '''[https://secure.simplymeet.me/organization/settings Organization settings]''' page, then select '''Custom settings''' tab. | ||
[[File: | [[File:Sm organization settings new.png|1200px|center|link=https://help.simplymeet.me/images/a/a3/Sm_organization_settings_new.png]] | ||
[[File:Sm organization settings path new.png|1200px|center|link=https://help.simplymeet.me/images/c/c3/Sm_organization_settings_path_new.png]] | |||
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:2. Enable '''Cancellation policy''' | :2. Enable '''Cancellation policy''' | ||
[[File: | [[File:Sm organization cancellation policy enable.png|1200px|center|link=https://help.simplymeet.me/images/9/99/Sm_organization_cancellation_policy_enable.png]] | ||
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:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary. | :3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary. | ||
:Save settings. | :Save settings. | ||
[[File: | [[File:Sm organization cancellation policy add settings new.png|1200px|center|link=https://help.simplymeet.me/images/e/e6/Sm_organization_cancellation_policy_add_settings_new.png]] | ||
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:4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies | :4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies. | ||
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:5. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation to agree to your policy.<br> | :5. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation to agree to your policy.<br> | ||