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How to Resolve the "Need Admin Approval" Error When Connecting Outlook/Office 365 to SimplyMeet.me
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If you're trying to connect your Outlook calendar to SimplyMeet.me (or any other third-party scheduling tool) and receive a '''"Need Admin Approval"''' error, it means that your organization has security restrictions in place...."

2025-03-18T14:00:28Z

Created page with "How to Resolve the "Need Admin Approval" Error When Connecting Outlook/Office 365 to SimplyMeet.me 500px|center|link=https://help.simplymeet.me/images/b/bc/Sm_need_admin_approval_error.png If you're trying to connect your Outlook calendar to SimplyMeet.me (or any other third-party scheduling tool) and receive a '''"Need Admin Approval"''' error, it means that your organization has security restrictions in place...."

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How to Resolve the "Need Admin Approval" Error When Connecting Outlook/Office 365 to SimplyMeet.me

[[File:Sm need admin approval error.png|500px|center|link=https://help.simplymeet.me/images/b/bc/Sm_need_admin_approval_error.png]]
 
If you're trying to connect your Outlook calendar to SimplyMeet.me (or any other third-party scheduling tool) and receive a '''"Need Admin Approval"''' error, it means that your organization has security restrictions in place.
 
Many companies enforce strict policies on which apps can access their users' calendars and data. This is a common security measure to protect company information.
 
==Why Am I Seeing the "Need Admin Approval" Error?==
Even though SimplyMeet.me and other third-party apps use official Microsoft APIs that are reviewed and approved by Microsoft, '''your organization's IT admin can block them from connecting to company calendars.'''
 
This restriction prevents unauthorized apps from accessing sensitive data and ensures that only approved applications are used within the organization.
 
==How Can an Admin Approve SimplyMeet.me for Outlook/Office 365?==
To allow SimplyMeet.me (or any third-party app) to connect to your Outlook calendar, a '''Global Administrator''' of your Microsoft Entra (formerly Azure Active Directory) account must grant permission.
 
;Steps for Admin Approval 
1. '''Log''' in to the '''Microsoft Entra Admin Center''' (https://entra.microsoft.com) as a '''Global Administrator'''. 
2. Navigate to '''Enterprise Applications'''. 
3. Click on '''User Settings'''. 
4. Locate the following key settings: 
:* '''Users can consent to apps accessing company data on their behalf''' 
:* '''Users can consent to apps accessing company data for groups they own''' 
:* If you want users to authenticate themselves, '''enable both options''' (set to '''Yes'''). 
:* If you prefer to manually approve apps, '''set these options to No''' and approve apps individually. 
5. Enable the option: '''Users can request admin consent to apps they are unable to consent to'''. 
:* This allows users to '''request access''' to SimplyMeet.me, making the approval process more streamlined for IT admins.
 
For more details, refer to [https://learn.microsoft.com/en-us/entra/identity/enterprise-apps/configure-user-consent?tabs=azure-portal&pivots=portal#configure-risk-based-step-up-consent Microsoft's official documentation] on managing app consent policies.
 
==What If My IT Admin Requests More Information?==
If your IT admin asks for more details about the app before granting approval, provide them with: 
*The app’s [https://simplymeet.me/en/policy security documentation] (e.g., a security or compliance page). 
*Details on [https://simplymeet.me/en/dpa how data is handled and protected].
 
Most third-party apps, including SimplyMeet.me, have dedicated security pages explaining their data policies. If you need specific documentation, you can contact SimplyMeet.me support for further assistance.
 
'''Tip!(from Microsoft):''' 
To allow users to request an administrator's review and approval of an application that the user isn't allowed to consent to, [https://learn.microsoft.com/en-us/entra/identity/enterprise-apps/configure-admin-consent-workflow enable the admin consent workflow]. For example, you might do this when user consent has been disabled or when an application is requesting permissions that the user isn't allowed to grant.

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