Cancellation policy - Revision history

Admin at 12:20, 17 September 2025

2025-09-17T12:20:09Z

← Older revision		Revision as of 12:20, 17 September 2025
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	==How to set on user level==		==How to set on user level==

	:1. Navigate to '''[https://secure.simplymeet.me/profile/edit Account settings]''' page and select '''Custom settings''' tab.		:1. Navigate to '''Settings''' -> '''[https://secure.simplymeet.me/profile/edit Account settings]''' page and select '''Custom settings''' tab.
	[[File:~~Cancellation policy~~ path sm.png\|1200px\|center\|link=https://help.simplymeet.me/images/a/aa/~~Cancellation_policy_path_sm~~.png]]		[[File:Sm account settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6c/Sm_account_settings_path_new.png]]
			[[File:Sm custom settings user level path.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/0a/Sm_custom_settings_user_level_path.png]]
	<br><br>		<br><br>
	:2. Enable '''Cancellation policy'''		:2. Enable '''Cancellation policy'''
	[[File:~~Enable~~ cancellation policy sm.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6e/~~Enable_cancellation_policy_sm~~.png]]		[[File:Sm user cancellation policy enable new.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/3f/Sm_user_cancellation_policy_enable_new.png]]
	<br><br>		<br><br>
	:3. Insert the text for the label and the cancellation policy text to the corresponding fields.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields, set the timeframe for the meetings cancellations.
	~~[[File:Cancellation policy text.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/02/Cancellation_policy_text.png]]~~		[[File:Sm cancellation policy settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/13/Sm_cancellation_policy_settings_new.png]]
	~~<br><br>~~
	~~<br><br>~~
	~~:4. Adjust~~ the ~~specific time before meeting when booking cannot be cancelled, do not restrict cancellation time or do not allow~~ cancellations ~~at all. Save settings~~.
	[[File:~~Time of~~ cancellation ~~setting~~.png\|1200px\|center\|link=https://help.simplymeet.me/images/8/81/~~Time_of_cancellation_setting~~.png]]
	<br><br>		<br><br>
	:4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br>		:4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br>
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	==How to set on the organization level==		==How to set on the organization level==

	:1. Navigate to '''[https://secure.simplymeet.me/organization/settings Organization settings]''' page, then select '''Custom settings''' tab.		:1. Navigate to '''Settings''' -> '''[https://secure.simplymeet.me/organization/settings Organization settings]''' page, then select '''Custom settings''' tab.
	[[File:~~Organization edit custom~~ settings.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/1b/~~Organization_edit_custom_settings~~.png]]		[[File:Sm organization settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/a/a3/Sm_organization_settings_new.png]]
			[[File:Sm organization settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/c/c3/Sm_organization_settings_path_new.png]]
	<br><br>		<br><br>
	:2. Enable '''Cancellation policy'''		:2. Enable '''Cancellation policy'''
	[[File:~~Enable~~ organization cancellation policy.png\|1200px\|center\|link=https://help.simplymeet.me/images/7/7e/~~Enable_organization_cancellation_policy~~.png]]		[[File:Sm organization cancellation policy enable.png\|1200px\|center\|link=https://help.simplymeet.me/images/9/99/Sm_organization_cancellation_policy_enable.png]]
	<br><br>		<br><br>
	:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.
	:Save settings.		:Save settings.
	[[File:~~Organization~~ cancellation policy ~~with time~~ settings.png\|1200px\|center\|link=https://help.simplymeet.me/images/9/94/~~Organization_cancellation_policy_with_time_settings~~.png]]		[[File:Sm organization cancellation policy add settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/e/e6/Sm_organization_cancellation_policy_add_settings_new.png]]
	<br><br>		<br><br>
	:4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies		:4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies.
	~~[[File:Organization cancellation policy as priority~~.~~png\|1200px\|center\|link=https://help.simplymeet.me/images/0/03/Organization_cancellation_policy_as_priority.png]]~~
	<br><br>		<br><br>
	:5. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation to agree to your policy.<br>		:5. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation to agree to your policy.<br>

Admin: /* How to set on the organization level */

2023-12-04T14:16:04Z

How to set on the organization level

← Older revision		Revision as of 14:16, 4 December 2023
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	==How to set on the organization level==		==How to set on the organization level==

	:1. Navigate to '''[https://secure.simplymeet.me/organization Organization]''' page, then ~~click on '''Edit''' and~~ select '''Custom settings''' tab.		:1. Navigate to '''[https://secure.simplymeet.me/organization/settings Organization settings]''' page, then select '''Custom settings''' tab.
	[[File:Organization edit custom settings.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/1b/Organization_edit_custom_settings.png]]		[[File:Organization edit custom settings.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/1b/Organization_edit_custom_settings.png]]
	<br><br>		<br><br>

Admin at 14:49, 19 July 2023

2023-07-19T14:49:01Z

← Older revision		Revision as of 14:49, 19 July 2023
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	:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.
	:Save settings.		:Save settings.
	[[File:Organization cancellation policy ~~text~~.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/38/~~Organization_cancellation_policy_text~~.png]]		[[File:Organization cancellation policy with time settings.png\|1200px\|center\|link=https://help.simplymeet.me/images/9/94/Organization_cancellation_policy_with_time_settings.png]]
	<br><br>		<br><br>
	:4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies		:4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies

Admin at 14:45, 19 July 2023

2023-07-19T14:45:01Z

← Older revision		Revision as of 14:45, 19 July 2023
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	<br><br>		<br><br>
	:3. Insert the text for the label and the cancellation policy text to the corresponding fields.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields.
	~~:Save settings.~~
	[[File:Cancellation policy text.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/02/Cancellation_policy_text.png]]		[[File:Cancellation policy text.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/02/Cancellation_policy_text.png]]
			<br><br>
			<br><br>
			:4. Adjust the specific time before meeting when booking cannot be cancelled, do not restrict cancellation time or do not allow cancellations at all. Save settings.
			[[File:Time of cancellation setting.png\|1200px\|center\|link=https://help.simplymeet.me/images/8/81/Time_of_cancellation_setting.png]]
	<br><br>		<br><br>
	:4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br>		:4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br>
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	[[File:Enable organization cancellation policy.png\|1200px\|center\|link=https://help.simplymeet.me/images/7/7e/Enable_organization_cancellation_policy.png]]		[[File:Enable organization cancellation policy.png\|1200px\|center\|link=https://help.simplymeet.me/images/7/7e/Enable_organization_cancellation_policy.png]]
	<br><br>		<br><br>
	:3. Insert the text for the label and the cancellation policy text to the corresponding fields.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.
	:Save settings.		:Save settings.
	[[File:Organization cancellation policy text.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/38/Organization_cancellation_policy_text.png]]		[[File:Organization cancellation policy text.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/38/Organization_cancellation_policy_text.png]]

Admin at 15:29, 12 March 2023

2023-03-12T15:29:35Z

@@ Line 1: / Line 1: @@
-he cancellation policy feature in SimplyMeet.me allows users to set their terms for meeting cancellations and inform their clients about them through the booking site. <br>
+<br><br>
 This feature is especially useful for businesses or organisations that need to manage their schedule and avoid last-minute cancellations that can cause disruption or loss of revenue.<br>
 Users can enable the cancellation policy on a user or organisation level, with the option to prioritise the organisation policy over individual policies.<br>
 By setting clear and concise cancellation policies, businesses and organisations can help to ensure that their clients understand the terms of cancellation and avoid any misunderstandings or disputes. <br>The cancellation policy feature also helps to improve transparency and build trust between the business and their clients, as clients will feel more informed and empowered to make decisions that align with their needs.

Admin: Created page with "he cancellation policy feature in SimplyMeet.me allows users to set their terms for meeting cancellations and inform their clients about them through the booking site.
Th..."

2023-03-10T15:53:11Z

Created page with "he cancellation policy feature in SimplyMeet.me allows users to set their terms for meeting cancellations and inform their clients about them through the booking site. Th..."

New page

he cancellation policy feature in SimplyMeet.me allows users to set their terms for meeting cancellations and inform their clients about them through the booking site. 
This feature is especially useful for businesses or organisations that need to manage their schedule and avoid last-minute cancellations that can cause disruption or loss of revenue. 
Users can enable the cancellation policy on a user or organisation level, with the option to prioritise the organisation policy over individual policies. 
By setting clear and concise cancellation policies, businesses and organisations can help to ensure that their clients understand the terms of cancellation and avoid any misunderstandings or disputes. The cancellation policy feature also helps to improve transparency and build trust between the business and their clients, as clients will feel more informed and empowered to make decisions that align with their needs.